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Longrain Melbourne Terms & Conditions

Online reservations are open for groups of up to 20 guests. Reservations will receive a one hour and forty five minute dining window and we ask that all guests arrive promptly and respect the leave-time supplied. Indoor Dining - Guests dining indoors on Tuesday, Wednesday or Thursday may order a la carte or our Signature Banquet Menu. On Friday & Saturday evenings we offer our Signature Banquet Menu only for all reservations (with the exception of walk-ins, who may order a la carte if we have available space). Outdoor Dining - We can welcome up to a maximum of 4 guests per table for outdoor seating and offer guests our a la carte menu Guests must inform us if they or a member of their party is in a wheelchair or has mobility concerns as we have multiple levels and no lift access. In this case we would ensure the reservation is on the ground floor. We apply a discretionary 10% service charge for all bookings of 8 or more guests and a compulsory 10% service charge for all bookings of 20 or more guests. Credit card details must be supplied to place a reservation in support of our cancellation policy. We require at least 24 hours notice to reschedule or cancel the booking. Failure to give sufficient notice or not showing at all, will incur a dishonour fee. This fee is compliant with industry standards and ACCC guidelines.
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Longrain Melbourne Terms & Conditions

Online reservations are open for groups of up to 20 guests. Reservations will receive a one hour and forty five minute dining window and we ask that all guests arrive promptly and respect the leave-time supplied. Indoor Dining - Guests dining indoors on Tuesday, Wednesday or Thursday may order a la carte or our Signature Banquet Menu. On Friday & Saturday evenings we offer our Signature Banquet Menu only for all reservations (with the exception of walk-ins, who may order a la carte if we have available space). Outdoor Dining - We can welcome up to a maximum of 4 guests per table for outdoor seating and offer guests our a la carte menu Guests must inform us if they or a member of their party is in a wheelchair or has mobility concerns as we have multiple levels and no lift access. In this case we would ensure the reservation is on the ground floor. We apply a discretionary 10% service charge for all bookings of 8 or more guests and a compulsory 10% service charge for all bookings of 20 or more guests. Credit card details must be supplied to place a reservation in support of our cancellation policy. We require at least 24 hours notice to reschedule or cancel the booking. Failure to give sufficient notice or not showing at all, will incur a dishonour fee. This fee is compliant with industry standards and ACCC guidelines.
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