34 Verified Diner Reviews

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Total Score

7.8
34 reviews
Recommended
(7.7)
Food
(7.8)
Service
(8.1)
Value for money
(7.8)
Atmosphere
(8.0)

dined on Sat, 12 Oct 2019

(9)
Enjoyable evening out with friend and lovely food .

dined on Sat, 12 Oct 2019

(9)
Dressing on salad was very thick and not overly pleasant
COLLEEN GRIFFIN

dined on Sat, 7 Sep 2019

(5)
I/we found that the service was excellent, pricing pretty good, but we all said that our meals were not up to standard that we had experienced on our last visit. Two of us had fillet steak ,med/well done, both arrived well done . Very dry. My baked potato was very small and not presented very nice. Quite tasteless. When my daughters meal arrived, her comment was ' this looks like slop on a plate'. Worst meal that we have had at your resturant but I guess everyone has an off night.

dined on Sun, 1 Sep 2019

(10)
The staff at the Balaclava Hotel offer exemplary customer-service. They are THE best & do a fantastic job always!!
Karyn Lunt

dined on Thu, 15 Aug 2019

(8)
Great atmosphere, great food. One place you keep going back too. Always has fantastic specials.

dined on Sat, 10 Aug 2019

(9)
Great service value for money food

dined on Fri, 2 Aug 2019

(7)
Staff at the resturant were great. They took wonderful care of my family and children.

dined on Tue, 9 Jul 2019

(6)
Make sure you get what u order the wrong meal came out first time.

dined on Mon, 1 Jul 2019

(6)
Ordered mains which arrived within a good time. Chips soggy. After mains and discussing what our family would have for desert I ordered pavlova, cheesecake and Lemon tart. We sat waiting and after 25 minutes I went to the counter to ask how long. The assistant manger who served couldn’t have cared less. Dirty main plates left on the table and were not cleared until desert arrived. It wasn’t that busy for a Monday night but obviously something not right. Even saw the kitchen hand serving meals. Won’t be back anytime soon
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Balaclava Hotel Address

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