Balaclava Hotel

Enjoyable evening out with friend and lovely food .

I/we found that the service was excellent, pricing pretty good, but we all said that our meals were not up to standard that we had experienced on our last visit. Two of us had fillet steak ,med/well done, both arrived well done . Very dry. My baked potato was very small and not presented very nice. Quite tasteless. When my daughters meal arrived, her comment was ' this looks like slop on a plate'. Worst meal that we have had at your resturant but I guess everyone has an off night.

The staff at the Balaclava Hotel offer exemplary customer-service. They are THE best & do a fantastic job always!!

Great atmosphere, great food. One place you keep going back too. Always has fantastic specials.

Great service value for money food

Good food good service

Make sure you get what u order the wrong meal came out first time.

Ordered mains which arrived within a good time. Chips soggy. After mains and discussing what our family would have for desert I ordered pavlova, cheesecake and Lemon tart. We sat waiting and after 25 minutes I went to the counter to ask how long. The assistant manger who served couldn’t have cared less. Dirty main plates left on the table and were not cleared until desert arrived. It wasn’t that busy for a Monday night but obviously something not right. Even saw the kitchen hand serving meals. Won’t be back anytime soon

Service was great! Food was great!

good honest pub meals

There was only the two of us dining but seemed to be a great place for families. There were several large groups, all whom seem to be having a grest time. We will return.

No feedback was all good in all things

Very good atmosphere and yummy food, thanks for the great service too!

Great Food, Drinks, Service and Atmosphere

Food was medicoure but the staff was great and prices are reasonable

The staff where unaware of The Fork offer as there was a line behind me I paid full price instead of holding everyone else up, l won't be useing The Fork again and will be tell others not to bother.

Good atmosphere - great food -friendly staff - decent value for money - will be back - good for birthday/ anniversary dinners - family dinner and get togethers.

Suggest that you need to check your on line booking system

The staff were very friendly and happy which makes the whole experience lovely, and the food was excellent!

They did not make cocktails. Some bar staff were ordinary