Balmoral Hotel

Donna H. • 1 review

26 November 2023

10/10

Alex the food waiter, was amazing, I remembered him from last time I went, because he gave such good service.

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Balmoral Hotel • Owner

Thanks Donna! We will be sure to pass the feedback onto Alex!

Ann M. • 3 reviews

17 November 2023

10/10

The Restaurant was very good lovely staff food was great ,the only thing we found was the music was a bit load found it very hard to hold a conversation

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Balmoral Hotel • Owner

Thanks for the feedback Ann! We will be sure to keep this mind!

Stephen B. • 1 review

1 November 2023

6.5/10

Enjoyed the food , although the choice of Dark Angus Steak at $65 was way out of my and friends league However the choice on the menu was good and very nice . Service however was surprisingly bad , the waitress had an attitude that made us think we where lucky to be there ,no response on how we should order etc , just basically work it out for yourself, with and an attitude that matched, to be fair that was only one , the other lady that attended to us knew how to at least smile, be courteous , and do her job efficiently . It's really hard for me to criticise wait staff , it's not an easy job (I've done it ) , it was a busy day , but a smile and helpful advice goes a long way to impress customers . Myself and my friends did not get that "welcome " feeling , possibly because they are so busy and understaffed , The bad thing is that it leaves an impression , one that makes you think about returning .

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Balmoral Hotel • Owner

Were sorry to hear you couldnt have the full Balmoral experience Stephen. We will pass on youre feedback with our team! Cheers!

BEV J. • 3 reviews

24 October 2023

10/10

Great pub in the heart of Vic Park, cold beer great food

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Balmoral Hotel • Owner

Cheers for sharing the feedback Bev!

Amelia S. • 42 reviews

7 October 2023

6/10

Very busy Saturday afternoon, no wait staff came to check if we're happy with our food. Very disappointed with the Fish Taco, all I got was two tiny bits of barramundi deep fried in thick batter to make the portion looked big, but when I bite into it, it was more oily batter than fish, not worth the money paid for. The parmi was good, my partner was happy.

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Balmoral Hotel • Owner

Hi Amelia, thanks for your feedback, we're sorry to hear you didnt enjoy your meal. Please raise this with our staff at the time, that way we can get this all fixed up for you!

raechelle C. • 1 review

1 October 2023

10/10

The bar staff were great. The food was amazing. The vegan meals are amazing and well priced. The fish and chips are huge and tasty.

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Balmoral Hotel • Owner

We are glad you enjoyed your visit!

Alison B. • 2 reviews

24 September 2023

7/10

We found the food great , table staff good, but the bar staff seemed to be too busy to care.

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Balmoral Hotel • Owner

Thanks for sharing the feedback Alison!

Janet J. • 2 reviews

21 September 2023

6/10

The food was good, but they didn't have a good choice of salads, which is what I was craving for on the night. Service fine. I didn't like lighting in the dining room as there were lights shining right into my eyes. Perfectly good pub though.

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Balmoral Hotel • Owner

thanks Janet

Eleanor P. • 98 reviews

10 September 2023

9/10

Lunch yesterday. Welcoming & friendly staff. Great extensive menu. I had the Nasi Goreng (vegan) although was flavoursome it was but too spicy for me. We did ask for no sambul it still was too spicy. I ended up halfway through my dish swapping with my sweetheart. He had the hamburger which was excellent. We will definitely return.

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Sue G. • 2 reviews

9 September 2023

4.5/10

Our evening at the Balmoral Hotel was such a disappointment. I must admit we have felt the food has been going off the last few times we have been but after last Saturday we will not be returning. The onion in my Nasi Goering was so burnt it made the dish almost inedible but as I was the guest of someone else I felt obliged to eat it. I had to grab a chewing gum as soon as I had finished just to clean the taste of burnt onion from my mouth. Others in our group complained about dishes being inedible due to the amount of chili used, especially the guacomole and corn ribs, while the chips served with both the fish and chips and the parma were ridiculously undercooked. All in all, a very sad experience.

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Balmoral Hotel • Owner

Hi Sue, Good thing you raised these complaints to staff members on the day who were more than happy to rectify the problem for you! Stay safe champ

Brigitte Q. • 1 review

9 September 2023

10/10

Great service, great food.

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Balmoral Hotel • Owner

Thanks Brigitte!

Trish C. • 1 review

3 September 2023

10/10

We love the Balmoral hotel . So friendly. Old building with so much wood and comfy Aussie ambiance. Many areas , one to suit everyone .

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Ita K. • 1 review

1 September 2023

7/10

as it was a Friday night, it was noisy

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Balmoral Hotel • Owner

Thanks Ita!

Judi S. • 2 reviews

20 August 2023

10/10

This is the third time back, love the food here.Service is awesome.

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Yvonne F. • 1 review

20 August 2023

5/10

The venue is lively, decor is interesting. The menu looked promising but any novelty wore off after ,having waited over 45 minutes, we were advised that what we'd ordered wasn't available. The apology was delivered in a very couldn't give a toss way.

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Jessica I. • 1 review

4 August 2023

4/10

Food was very disappointing. Kung pao cauliflower had horrendously thick batter and was raw in the middle. Smoked salt and chilli squid had raw flour taste to coating. Chips were very undercooked.

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Balmoral Hotel • Owner

Hi Jessica, Did you let any of the staff members know about your experience when you were here? We could've easily fixed any of these issues for you. Stay safe x

Julie B. • 1 review

30 July 2023

9/10

Nice pub food

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Balmoral Hotel • Owner

thank ya

Anna B. • 127 reviews

23 July 2023

9/10

Great pub meals for us all today thank you.....good service and most enjoyable sitting in the the sun in the beer garden! Music was very loud though!! ????

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Balmoral Hotel • Owner

thanks anna

Steve K. • 1 review

22 July 2023

5/10

No table service which was disappointing. The internet inside is utter garbage so you couldn’t use the site to order food or drinks. The first person to order didn’t receive their food until everyone had finished, even asking the staff 3 times about the meal. Fix the fuckin internet inside

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Balmoral Hotel • Owner

sounds like its not the place for you. stay safe champ

Denise M. • 45 reviews

22 July 2023

9/10

Our group of five all agreed the meals were huge and very tasty. Usual pub meal of steak sandwich, fish and chips, chicken parmigiana, squid, and burger - really nicely presented, filling and yum. The chips could have used a lot more seasoning (just a whiff of rosemary - could have been more). Really friendly and accommodating staff. A nicely run establishment.

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Balmoral Hotel • Owner

Thanks Denise