21 Verified Diner Reviews

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Total Score

8.3
21 reviews
Recommended
(8.5)
Food
(8.2)
Service
(8.5)
Value for money
(8.7)
Atmosphere
(8.1)

dined on Sat, 13 Jul 2019

(9)
Good range of food in the buffet. Good value feed, very satisfied.
Thank you Leon for a fantastic review, we are very pleased that you enjoyed your time with us here @ Charlies...
Restaurant Brighton Metro Hotel responded on Sun, 14 Jul 2019

dined on Sun, 1 Sep 2019

(8)
Family friendly restaurant. Friendly staff.
Thank you for your great feedback, from the team @ Charlies Diner. We look forward to seeing you again soon...
Restaurant Brighton Metro Hotel responded on Mon, 2 Sep 2019

dined on Sun, 1 Sep 2019

(9)
More variety. Ie. Lasagna.
Thank you for your great feedback & we look forward to seeing you again soon. Here @ Charlies we are starting great new themed sections of the buffet starting today with "Texas Slow & Low"...
Restaurant Brighton Metro Hotel responded on Mon, 2 Sep 2019

dined on Sat, 31 Aug 2019

(2)
We were only given 1 hr to eat , when recieved a confirmation email saying had 1.5hrs, waiting time for drinks took a chunk of our time too, then there were price discrepancies from what was on the wine list to what was put on the registers.
Thank you for your feedback & I'm extremely sorry that you endured such a disappointing experience here at Charlies Diner. May you please call Steve, our Venue Manager on 8358 3288, as Steve & the team would really appreciate your call. Look forward to hearing from you soon.
Restaurant Brighton Metro Hotel responded on Mon, 2 Sep 2019

dined on Sat, 31 Aug 2019

(8)
Better than expected. Good variety and all the food was good quality. They cleared the plates really quickly too.
Laurine Valente

dined on Wed, 28 Aug 2019

(10)
always lovely buffet
Thank you Laurine for your great review & we look forward to seeing you back @ Charlies real soon! More new dishes coming soon & "Texas Slow & Low" theme starting in September too...
Restaurant Brighton Metro Hotel responded on Thu, 29 Aug 2019

dined on Sat, 24 Aug 2019

(6)
No wine list and limited wines. Poor.
Thank you Nicole for your feedback & we are sorry that our wines selections let you down on this occasion. We have recently been taken over by another Company & are in the process of updating our Wine selections for our valued customers. So please watch this space as exciting changes are happening at the Brighton Metro Hotel & Charlies Diner & we look forward to seeing you again soon. Many thanks, Steve, VM
Restaurant Brighton Metro Hotel responded on Wed, 28 Aug 2019

dined on Fri, 23 Aug 2019

(5)
much of food was semi cold and tasteless - esp chicken wings
Thank you for taking the time to review Charlies Diner Alexander. We certainly appreciate it & please feel to contact Steve, our Venue Manager with details on 8358 3288. We look forward to hearing from you...
Restaurant Brighton Metro Hotel responded on Sat, 24 Aug 2019

dined on Sat, 17 Aug 2019

(10)
It is great every time I go here
Thank you very much for taking the time to review us here at the Brighton Metro Hotel. We will be aiming for 10's in all round upon your next visit, as exciting changes are coming to Charlies!...
Restaurant Brighton Metro Hotel responded on Fri, 23 Aug 2019
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Specials

Kids Eat Free

Please make sure you book for the total number of people in your group, including kids! And let us know if you need a high chair or room for a pram. This Special is valid for one child per paying adult.
When
26 Mar 2019 - 29 Feb 2020
Mon, Tue 5:30 PM - 8:30 PM
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Special selected! Remove

Disco Bingo

Enjoy an afternoon of disco tunes & prizes!
When
16 Jul 2019 - 30 Sep 2019
Thu 1:00 PM - 1:00 PM
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Special selected! Remove

Trivia Night!

Free entry! Registration from 7pm for a 7:30pm start in the M-Lounge.
When
14 Aug 2019 - 30 Nov 2020
Wed 7:00 PM - 7:30 PM
Book special
Special selected! Remove

Melbourne Cup Lunch $35pp

Celebrate Melbourne Cup with us! $35pp includes a free glass of bubbles or pint of beer on arrival, plus our usual buffet along with some extra special dishes.
When
05 Nov 2019
Tue 11:30 AM - 3:00 PM
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Special selected! Remove

Christmas Day Feast

A feed fit for Santa! Pricing: $105 per adult, $50 per child 12-17 years, $40 per child 5-11 years, children 4 and under are free. TERMS AND CONDITIONS - A valid credit card is required at the time of your booking. Full payment for your reservations will be charged to the card provided on December 11th 2019. - Final numbers are to be confirmed before December 11th 2019. - Please ensure you inform us on the amount of children attending in your party otherwise your booking will be charge the full adult fee. - We require all dietary requirements 7 days prior for catering purposes. When notified of food allergies & intolerances we will take all due care to ensure meals or beverages served are free from notified products. However, we cannot guarantee that the meals or beverages will be free from trace elements. Please ensure that you notify us of any requirements. - Tables will be allocated and decided by the venue. - Any cancellations made prior to December 11th 2019 may incur a fee of 50% of the set menu price to the card provided. - If you choose to cancel the whole reservation or if numbers drop we require 7 days’ notice of the booking date. Any cancellations or drop in numbers after this period will be charged at full price.
When
25 Dec 2019
Wed 11:45 AM - 12:30 PM
Book special
Special selected! Remove

Brighton Metro Hotel Address

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