Brooklands Tavern

Karina F. • 1 review

23 November 2023

7/10

I’ve booked online for 6:30pm for the next day, which the instruction said my booking is received but is not confirmed until the restaurant send an sms to me. I’ve never received an sms and I called the restaurant, no one picked up the phone. Until 2ish of the next day, then I received an email confirmation. The booking experience is not smooth and left me in worry if the restaurant reject my booking then I have to find another restaurant for my big group of 9 people in a rush. Service is good, but the food quality went down, my Caesar salad was way too salty.

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Anne P. • 31 reviews

17 November 2023

5.5/10

We were disappointed today as usually it’s been a good venue. The seniors seafood basket was overcooked and the salad was not up to standard. It was wilted and not very nice. My husband had the steak sandwich which again had very limp salad. The cheesecake was average. Coffee was great. Best I’ve had in ages. Was a disappointing lunch but was great catching up with friends. They had the same as us and food was disappointing. The young waiter was not friendly and had the world problems on his shoulder. Will think twice about going again. The big plus is that they allow pets. So our 5mth old pup was happy and behaved beautifully.

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Brooklands Tavern • Owner

Hi Anne, Thank you for your review. We have spoken to the chef to make sure the salads look fresh. We would love to see you back again. We are always listening to our customers feedback so we can improve!

Jackie L. • 1 review

13 November 2023

6.5/10

It is usually really good but we had to go to the bar and check on our order then garlic bread and a bowl of chips arrived after everyone was finished

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Brooklands Tavern • Owner

Thank you Jackie, We are very sorry for the wait. We are making sure we are improving with our customer feedback.

Rena W. • 2 reviews

22 October 2023

6.5/10

Our chicken dishes were over cooked, chicken was dry..the steaks though were perfect..

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Brooklands Tavern • Owner

Hello Rena, Firstly I'm sorry your chicken was over cooked and I have spoken to the chefs regarding your feedback. I hope you will return soon. Thank you for your review.

Ann C. • 98 reviews

18 October 2023

7/10

Food is great and portions are generous however the service is slow.

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Brooklands Tavern • Owner

Thank you Ann for your review, we are actively working towards better and quicker service.

Brendan S. • 76 reviews

18 October 2023

9.5/10

Great value seniors meals everyday

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Brooklands Tavern • Owner

Hi Brendan, Glad to hear you enjoyed our seniors menu.

Julie B. • 3 reviews

18 October 2023

9/10

The lady who served us is an asset to the business! It was a kiwi lady who served us and she was awesome! Very helpful ,polite and friendly !

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Kellie F. • 1 review

17 October 2023

8/10

We had 9 people for dinner. We had to check on a missed drinks order but other than that no complaints and the staff were friendly and the food was delicious

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Brooklands Tavern • Owner

Thank you Kellie for your feedback on your drinks order we will work towards improving this, it's great to hear your meals were delicious

Julie B. • 3 reviews

13 October 2023

10/10

Great service and fantastic food !

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Brooklands Tavern • Owner

Thank you Julie for your great review.

Brendan S. • 76 reviews

10 October 2023

10/10

Steak special was very tender

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Brooklands Tavern • Owner

Thanks Brendan, it’s great to hear you enjoyed your steak. We look forward to seeing you again soon.

Julie B. • 3 reviews

8 October 2023

7/10

The meal was nice.Restraunt seemed a bit understaffed and tables were a bit messy !In saying that the staff there were lovelly and working hard !

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Brooklands Tavern • Owner

Thank you Julie for the great feedback, and we will definitely pass this one to our staff.

Kim L. • 50 reviews

7 October 2023

9/10

Love that we have a local pub that serves absolutely delicious food and drinks. The Saturday meat platter was so so good and the portion huge! We also had the squid, wedges with cheese and bacon, and the cheeseburger spring rolls, and they were all yummy.

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Brooklands Tavern • Owner

Thank you Kim, we will pass your amazing review on to our Chef and kitchen team. See you again soon.

Brendan S. • 76 reviews

26 September 2023

10/10

Good value steak night, quiet ambience

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Brooklands Tavern • Owner

Thank you for your review glad you enjoyed our steak night.

Brendan S. • 76 reviews

20 September 2023

9.5/10

Parmis for $20 on Wednesday. Great deal.

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Brooklands Tavern • Owner

Thank you Brendan, look forward to seeing again soon.

Rena W. • 2 reviews

8 September 2023

9/10

All our food was yum except the fish in the seafood basket, usually the fish meals are yum too, maybe we got one out of the freezer ?, also not enough staff behind bar, to serve, we saw alot of people wanting drinks, but if the staff member is taking a food order the customers were waiting to long, and were getting annoyed. Definitely dine here again..

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Brooklands Tavern • Owner

Thank you Rena for your great feedback we are definitely working on our staffing issue. Look forward to seeing you again soon.

Anne P. • 31 reviews

8 September 2023

10/10

What a wonderful relaxing afternoon with good friends. Our little 12 week old puppy was also very quiet and welcomed by lovely staff. Food was fresh and yummy. Love going there ????????????

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Brooklands Tavern • Owner

Thank you Anne for your lovely review,

Hayley G. • 1 review

3 September 2023

10/10

Had a great father day dinner couldn't ask for more and even though the pub was under the pump still great service

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Brooklands Tavern • Owner

Thank you so much for the review! We are glad you enjoyed your fathers day dinner! see you soon

Leah M. • 21 reviews

3 September 2023

2.5/10

Wasn’t a very good start, our booking was cancelled without any notice. I confirmed twice. When I checked emails on the day seen that booking waa cancelled ????. Got it rebooked eventually, but they were very rude. Went up to order drinks, waited 15min for 2 cocktails, They ran out of vanilla syrup for a Espresso martini but said it would be ok. It was the worst I have ever had, undrinkable. The Toblerone was watery as it sat there for awhile. The food was cold by the time it came out. The stuffed chicken was dry, and tinniest amount of sun dried tomato stuffing, it was more like a paste, in the smallest piece of chicken, was also a little undercooked. There was the smallest amount of sauce over the top. Chips were brown and burnt and cold. Was the worst we have ever had,

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Brooklands Tavern • Owner

Hi Leah, Sorry to hear about your visit to Brooklands. It doesn't sound like it was a good one. I would love to give you a call to discuss this with you. If you are able to send through your details to brooklandstavern@alhgroup.com.au I can get in contact with you. Again sorry for the poor experience and hope to hear from you soon, Regards, Nina

Michelle M. • 2 reviews

3 September 2023

9/10

Good experience

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Brooklands Tavern • Owner

Thank you for your feedback Michelle

Anne P. • 31 reviews

1 September 2023

10/10

Very pleasant venue. We had a 10week old puppy ???? so sat in beer garden which was very nice. Staff were very friendly and helpful. Can’t wait to go again. Oh yeah!! food was well presented and delicious ????

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Brooklands Tavern • Owner

We are so glad you enjoyed your time with us! thank you for the review we will see you soon.