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- Value for money
Hi Michelle Thanks for your feedback. I agree, the service wasn't to a standard we expect. We will be in touch. Kind regards Fiona
Thank you so much. Passed on to all the staff.
Thank you again. And we are glad the renovations going on weren't too disturbing.
Hi Daniel Thanks for the feedback. It is very useful. I apologise for the wine out of stock. With such a long list it is a constant battle to keep it up to date and all wine in stock. I will let the staff know of the other service issues on this occasion and we will be in touch. Kind regards Fiona
Hi Sharon Thanks for the feedback. The manager that looked after you had already commented on the issues that you raised. I checked with the staff member that confirmed your booking and she said she mentioned that there was a large function and suggested you be on time to ensure there was available parking. She probably should have explained how busy we were in more detail and also let you know that your booking was set in a booth. We will rectify these issues. Kind regards Fiona