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- Value for money
Hi Jo. Thank you for your review. We are delighted that you enjoyed the food, drinks, atmosphere and value. We are however, every disappointed that we let you and your guest down in terms of the service. We strive to deliver humble, gracious, attentive and personable service and it seems on the day you visited we fell short of your expectations and our standards. I do believe that we can do better and we would love to see you back in the restaurant to show you true Chiswick service. We hope to see you again soon. Team Chiswick x
Hi Veronica. Thank you for taking the time to write in about your experience from the other day. I am so sorry that you did not have an enjoyable experience. We would love the opportunity to chat with you to find out more about the food, service and ambiance. We love our venue, and we are always disappointed when someone else's experience falls short. We always aim to turn every experience around and would love an opportunity to win back your patronage.
Hi there. Thank you for the wonderful review. We are thrilled that you enjoyed your time with us, and your stroll through the Gallery. A new exhibition will be opening this coming weekend, and then the infamous Archibald exhibition on May 11th, so there will be lots more to see...an another excuse to pop in for lunch at Chiswick at the Gallery. Hope to see you again soon. Team Chiswick x
Hi Amy. Thank you for the great review! I also appreciate your comments in regards to staffing levels. We want to be able to deliver attentive and gracious service, so having the right amount of staff to guests is crucial. We look forward to seeing you again soon. Team Chiswick
Hi there. Thank you for your review. I hope you enjoyed your overall experience. We are always reassessing the balance on our menu and will take on board your comments in regards to the main dishes. We hope to see you again soon. Team Chiswick x
Hi there. Thank you for such a lovely review. We are absolutely delighted that you though the food was fabulous! We hope to see you again soon. Team Chiswick x
Hi Jo. Thank you for the lovely review. We are so lucky that we have passionate staff that love the food and love looking after our wonderful guests. I will make sure to pass along your comments. We hope to see you again soon. Team Chiswick x
Dear diner. Thank you for your lovely comments about the food! I will be sure to let the kitchen know. We look forward to seeing you again soon. Team Chiswick x
Hi Mirta. Thanks for the great review. Keep an eye out over the next few months as all the exhibitions in the Gallery will be changing as will our menu. Look forward to seeing you again soon. Team Chiswick x