Coopers Alehouse Gepps Cross

Joanna M.

11 August 2022 • 2 reviews

7/10

The food was delicious and hot and served in adequate time, but there was a long wait for the drinks and the dinning area was very noisy which made it very difficult for my partneRead more

Ian L.

5 August 2022 • 15 reviews

7.5/10

Good food always and it came in good time considering the business of the lunch period on a Friday. Very noisy and loud but let's face it, it is a pub. Well renovated and improvedRead more

Coopers Alehouse Gepps Cross (Owner)

Thanks so much Ian!

Ray E.

29 July 2022 • 1 review

7/10

Went for dinner with friends on a Friday night, food was great service reasonable but was very busy. Dinning area was very noise and had to speak loudly to be heard. Probably shoulRead more

Coopers Alehouse Gepps Cross (Owner)

Thanks for the detailed review Ray

Jacqueline L.

18 July 2022 • 1 review

6.5/10

Very disappointing. Received our food 1.5 hours after ordering on a Monday night. They couldn't wait to get rid of us. Customer service was terrible!

Jonathon H.

9 July 2022 • 51 reviews

7/10

Food took a very long time to come out and was very average. We ordered cocktails and it took 45mins to get them with no apology. Server was quite rude when we asked for a spoon with dessert.

Deb F.

8 July 2022 • 12 reviews

8.5/10

Lunch on Friday was busy and noisy in dining room. Had the rump with Dianne gravy, chips and salad, rump cooked beautifully, chips crunchy and hot, only downfall was the slaw with Read more

Richard H.

6 July 2022 • 5 reviews

8.5/10

Great pub. Good service. Good vibe.

Jonathon H.

29 June 2022 • 51 reviews

6/10

Food was average, very long wait to get. Staff lost booking upon arriving but were able to fix.

Amanda O.

13 June 2022 • 32 reviews

8/10

Meals were really nice, one from our table wanted to change something on the plate and they wouldn't do it, so they had to change what they were going to get.

Coopers Alehouse Gepps Cross (Owner)

Thank you for taking the time to leave us a review Amanda, apologies that we could not cater for your special requests. We hope to see you back again soon :)

Shane A.

11 June 2022 • 1 review

9.5/10

Cudos to Kelly, very personable!! She was very attentive, food was fantastic. Would like to have had more garlic bread options but the rest of food was great

Coopers Alehouse Gepps Cross (Owner)

Thanks so much Shane, we hope to see you back again soon! :)

Tamara T.

7 June 2022 • 1 review

4/10

It was a Tuesday night, packed. The noise level was loud. Unsure if can change the room as the noise carrys. No pizza was being cooked that night, which was the first disappointmeRead more

Cenz M.

5 June 2022 • 5 reviews

10/10

What can I say the staff are always on top of everything food was delivered on time it was delicious the coopers xpa was amazing 10 out of 10 keep up the good work Coopers Gepps Cross

Coopers Alehouse Gepps Cross (Owner)

Thanks so much for the great feedback! We hope to see you back again soon :)

David H.

21 May 2022 • 1 review

4/10

With a booking for 6 people at 6:30, we were Disappointed there was pressure to be finished by 8:15 as there was a second sitting only to find there was no second sitting. food looRead more

Coopers Alehouse Gepps Cross (Owner)

Hi David, We are so sorry about the misunderstanding with your booking. We do our best to confirm all bookings but unfortunately we do sometimes have groups not show up. Our sinceRead more

Rob B.

17 May 2022 • 1 review

7.5/10

It was very busy, noisy, it was hard to hear the person next to you talking. It seemed that they needed more staff because service time

Coopers Alehouse Gepps Cross (Owner)

Thanks for the feedback Rob. Unfortunately we were a little short last night, the pandemic has truly taken a toll on our industry and we are actively hiring staff if you know anyonRead more

Robyn L.

17 May 2022 • 2 reviews

6.5/10

Very cold inside, food and drinks took a long time to be served. Need more staff.

Kirstyn L.

12 May 2022 • 5 reviews

10/10

Food was great! We were a large table of 18 and meals all came out well. Good atmosphere for family events. Cozy warm and friendly staff

Coopers Alehouse Gepps Cross (Owner)

Thanks so much Kirstyn! We hope to see you back regularly :)

Heidi N.

6 May 2022 • 1 review

3.5/10

Took ages for our food to come out even though it wasn’t busy. Steaks were over cooked and chips under cooked. Beer was great, but very disappointed as we’ve eaten there before andRead more

Coopers Alehouse Gepps Cross (Owner)

Hi Heidi, We're so sorry to read about your dining experience on Friday. We hope that this doesn't deter you from returning to the venue and giving us another shot to provide you wRead more

Courtney g.

3 May 2022 • 3 reviews

10/10

The meals were amazing and hot. It was very busy in there and the meals didn’t even take that long considering how many people were in there . The staff were lovely . Had the manRead more

Coopers Alehouse Gepps Cross (Owner)

Thanks so much Courtney! We love to read about positive experiences like yours. We hope that you can visit us again soon :) Management

Sharon S.

28 April 2022 • 15 reviews

10/10

My partner and I come there once a week for dinner or lunch , we love the food there and the service .

Coopers Alehouse Gepps Cross (Owner)

Thank you so much for sharing this Sharon, we love to see this kind of feedback! :)

Todd N.

25 April 2022 • 1 review

6.5/10

We had a booking at 1. We ordered and was told the food would be approx 45 minutes. Took just over 1.5 hrs. The steak was burnt. The chips and wedges were cold. When I ordered a drRead more

Coopers Alehouse Gepps Cross (Owner)

Hi Todd, Our sincerest apologies about the issues encountered, this is certainly not the experience we strive to achieve for all of our guests and hope that this does not deter youRead more