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Hi There, Thanks for taking the time to leave us a review - guest feedback is incredibly important & we value it. I'm sorry about your experience at our venue as it is something that we definitely don't condone. I have passed this information onto the Venue Manager & Head Chef to ensure this doesn't happen again. I would like to offer you a voucher as an apology- please contact me at the Venue or email us email@example.com so I can arrange it for you. Again so sorry about your experience. Regards, Ally