Customs House Hotel Restaurant

52 reviews

Not bookable on TheFork

Not bookable on TheFork

Scores & Reviews

based on 52 reviews
Only customers who have dined at the restaurant after booking on TheFork can leave a review.
Food :8.8/10
Service :9.1/10
Setting :9.2/10
  1. A A.
    • 251 reviews

    Great food , great views, great service.

  2. Eleni H.
    • 4 reviews

    Great food yet again!!

  3. Eleni H.
    • 4 reviews

    Love the food the views and the service

  4. Beverley T.
    • 4 reviews

    I had a very disappointing lunch after having had a good one two days before. My Osso Bucco was tough and I could not identify any gremolata as set forth on the menu, though my husband's salad was very pleasing.

  5. A A.
    • 264 reviews

    The service was really amazing!

  6. Catherine H.
    • 6 reviews

    Get the eton mess for dessert, it is AMAZING! Fantastic service and beautiful food made for a really enjoyable experience.

  7. Mike M.
    • 2 reviews

    We were a group of eight and from the time we arrived to when we left we were all impressed with all the staff and the food was at it usual best for we have dined there on a good number of occasions now.

  8. A A.
    • 259 reviews

    Great location. Food was good!

  9. Dyan T.
    • one review

    A nice place to eat always

  10. A A.
    • 246 reviews

    I altered the number in the party with Dimmi 2 or 3 weeks before the booked date but this apparently was not passed on to the restaurant. Near by car parks difficult to find.

  11. CLARA S.
    • 2 reviews

    Would have been nice that the booking that I made online was actually done although I received your email confirmation when arriving at the venue there was no booking .. they manage to get us a table but was a bit odd.

  12. A A.
    • 274 reviews

    Quite noisey and service was lacking

  13. Graeme M.
    • 8 reviews

    Great historical building in a fabulous location. Food was delicious, the steaks were cooked perfectly.

  14. Vicki G.
    • one review

    Will definitely be back again all our main meals plus entrees were just beautiful! Very flavorsome.

  15. A A.
    • 249 reviews

    Nicer than a pub meal but definitely not fine dining. Service was friendly but as more people arrived service was slow. Atmosphere was a bit like your grandma's old dining room, cold and barren.

  16. A A.
    • 272 reviews

    Expensive for what it was and that it's in Newcastle. Great service.

  17. A A.
    • 242 reviews

    Great food!

  18. Robyn K.
    • one review

    We are regulars at Customs

  19. William D.
    • 2 reviews

    LOved the friendly staff

  20. A A.
    • 260 reviews

    A bit too local for visitors to Newcastle. Could be more upmarket but Newcastle is up and coming as a holiday destination and I can see why they don’t want to share.

More information

How to get to the restaurant

1 Bond St, 2300, Newcastle, Australia

Directions to get there

About the restaurant

A local gem!

Located on Newcastle’s Harbour Foreshore, Customs House Hotel serves delicious Mediterranean inspired dishes in a relaxed and buzzing European style setting. There is great emphasis on simplicity and freshness - and the menu allows the excellent produce to speak for itself.

All ingredients are sourced by Head Chef Chris Coolahan from the region’s best local suppliers. With the choice of either an a la carte or more casual snack menu, dining at Customs is perfect for any occasion.

The wine list is also excellent featuring a great selection of local Hunter Valley, Australian and international wines from both current and older vintages. Don’t miss out on this dining gem.

Best dish: pan fried snapper fillet potato puree, burnt butter sauce.


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