Great overall. Great place for a date or celebration.
Thanks Wally. Glad you had a great night. Hope to see you again soon.
Great restaurant for a date night. The staff were friendly and attentive. The food was delicious. Make sure to leave room for dessert. We will be back.
Thanks Melanie. Glad you had a lovely meal. Hope to see you again soon.
Staff very busy and not able to engage, trying to get thru volume, drinks at bar were weak and expensive for what you received, however these are the prices but at least pour proper measure. Food quality good back lacking in substance, senior staff busy socialising rather than being more attentive, a display of arrogance and insincerity, won’t be rushing back
Hi Tony. Sorry you felt that way and didn't enjoy your experience. As to our drinks we pour standard measure's for everything, our cocktails have two standard 30ml measures, our spirit mixers one standard 30ml and our wines pour is 120ml. Sorry you felt that the drinks weren't 'strong' but we pour exactly as you'd expect and are allowed to in NSW. What in particular didn't you like about the food? Apologies you felt the 'management were insincere' that is certainly not the goal. We try to engage with all of our customers and make sure they have the best night possible. That means a different thing for each person but we always try to give the best experience possible. Sorry you didn't feel you got that. We hope you'll give us another try. Best, Alex.
Great atmosphere and food, only issue was that we were served by 7 different people during the course of our meal. For what you pay, would have expected more of a personalized service
Hi Richard. Glad you enjoyed the restaurant and food. Sorry you felt you were served by too many people, however we do try to get our management team to see if every table (and that's 3 of us), plus the servers, food runners and hostesses and I can see how you may see 7 people. I'll have a look at our service style and see if that can be reduced however we largely just to try to make sure every guest gets the best experience possible and we think that the more attention that we can give as a team in general the better. Hope to see you again soon.
Excellent find! So good in fact, we are going back again tomorrow before leaving Sydney. The lamb and soufflé were especially good. Service was excellent.
Thanks Moray. So glad you loved it. Hope to see you again next time you're in Sydney!
Delicious food, was left sitting on the pass for longer then necessary meaning food came out cool, rather then hot. Otherwise was a great dining experience
Hi Pia. Thanks for the feedback and glad you largely enjoyed your meal! Hope you come back again and we promise we'll get everything right!
Everything about the restaurant was absolutely exceptional from the greetings as we arrived to the efficient and friendly service throughout the meal. The food was excellent, the most outstanding dish being the clams which we ate for entree. They were plump and extremely flavoursome. The only thing that was rather a let-down was at the end of the meal. Before we were even offered coffee we were given the bill. We were not asked if we would like anything else - the bill was just presented to us, so we were pressured to leave. This was very disappointing as we had been at the restaurant for under two hours and would have appreciated a more leisurely end to our meal. Having said that, this was my second visit to Franca and I will definitely return.
Hi Julie. Thanks for your review and apologies you felt rushed. That is never our intention. On weekend nights we do run two sittings which means we require tables at a certain time but we always endeavour to offer an after-dinner option of a drink at the bar or on the terrace. Sorry that that was lacking for your experience and we'll certainly get it right next time. Again thanks for your review.
The welcome, service, drinks, food were excellent. We really enjoyed our evening and your staff was solicitous but not overbearing. The atmosphere is great but we found it noisy. It is very hard to have an easy conversation, having to cup our ears to listen to what someone is saying (and we were only four). Anyway, it is our fourth visit and it was great. No drugs, no Kardashians present. Relief!
Hi Ursula. Thanks for your review. So glad you love the venue. Please next time ask to sit at the back of the venue, we've just added carpet so it's definitely the quietest spot. Hope to see you again. Cheers, Alex.
Food is good, room is nice. It gets incredibly loud when the restaurant is busy, so you can't hear each other talk. When we arrived at 6pm, it was nice, but by 7pm, impossible to hear.
Hi Claudia, glad you enjoyed the food and liked the venue. Sorry you find it too loud, occasionally on weekends when people are merry the room does have a lot of buzz but we try to keep the music pretty quiet to encourage conversation. Mid week and Sunday's it's a temple of calm. Hope to see you again soon.
Franca feels like going home to New York! The service is outstanding and the food is devine! The staff seem so happy that you’re there. Highly recommended!
Thanks Amy. Hope to see you again soon !
Dining at Franca felt like I could have been anywhere in the world. There was a great energy in the room created largely by the staff, which had a natural follow through on to patrons, and this created a wonderful atmosphere. Food was fabulous, could not fault it. So happy this is my local!
Great looking restaurant. Excellent service and top quality food. The wine list was extensive with a wide range of options at different price points.
Beautiful venue and great service. More expensive than I felt it was worth.
Hi Simone, thanks for your review. Glad you had a lovely meal and sorry you felt it was expensive. We generally try to keep our prices as reasonable as possible for what we offer however produce and staffing isn't cheap in NSW so we have to charge a certain margin for the quality we offer. Hope you come and give us another try. Cheers, Alex.
Amazing food, ambience and venue. This is definitely a special occasion place and the Double Trouble Martinis were the best ! Will be back very soon!
The food was excellent, good portions and great taste. I recommend the scallops and the Christmas cake. The cocktail menu was also brilliant. The service unfortunately was a let down, clunky and slow at times for the caliber of restaurant, lacked attention to detail.
Absolutely amazing, the service is probably too good. The quality of the food, the freshness, the flavours, the thought put into designing the dishes, next level! As for the decor and fitout, you could be anywhere in Europe, not to mention NY. Congratulations! Regards, George G .
Have been on my list to try and wasn’t disappointed. Great T bone steak. Definitely a recommendation and the artichokes were fabulous. Staff were all very well presented with half speaking French.
What an experience! Food was amazing, brilliant wine list and the sommeliers know their wine. Reasonably price wine list too. I’ll be back!
Definitely one the restaurants that I would love to come back! I Came here to celebrate my birthday. Love the seatings and atmosphere here, staffs are very friendly and helpful on dish suggestions. They have also prepared a little birthday cake surprise for me, that felt so warm! The desserts are so outstanding after all!!! The Le Citron was perfectly made! Highly recommended for everyone :)
Delicious adequate beautifully presented food, sponge put under table great for knees bathrooms super clean and staff friendly helpful & efficent .. all ticks we will be back.
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