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Always love Fratelli Fresh for beautiful food and service. Fabbb having a nice dinner with friends. Perfect food wine and atmosphere. My favourite
Food was cold but the service was good, lovely and friendly staff. Overall it was fine, I would like to try again in the near future. Drinks and cocktails ????
This restaurant was very disappointing from the start. I arrived and waited a few minutes before someone even noticed me. Then I told them I had a booking and they disappeared for another few minutes looking lost, then finally another person asked me for my booking name and we were seated. The host or waitress also was not welcoming and looked like she didn’t want to be there which made me feel uncomfortable. Food was decent except for the pizza as it came out burnt. All I could taste was burnt pizza, it was very unpleasant. I don’t normally send food back but this was not edible. Another waiter who was very kind apologised and got us a new one which was much better! The spritz was delicious though. Overall my experience was just disappointing. It’s unfortunate when you go to a reputable company and the service you receive is poor. I think the first initial encounter is really important and sadly it was a complete zero on that part.
Friendly staff and delicious food! We will definitely be back.. the zoodles with lamb ragu sauce was phenomenal! Thank you!
The place was very noisy with echoes. We waited a while for the host to arrive and give us our table, which was right next to a family with three kids who were noisy and running around. The food was okay, definitely not the best. The arancini balls were quite hard and dry outside. The linguine (both veg and prawn) were okay, but again, quite dry. The pasta arrived first and we had to wait for about 10-15 mins before the pizzas (which were just okay, given the thick crust) arrived for the others at the table. But by then, the pastas had gone luke warm. When we spoke to the manager that all the mains could've been brought together, he didn't apologise, but just asked if we wanted free drinks - quite rude. Ironically, even those drinks didn't come for a while, as the manager forgot to bring them to our table. Again, no apologies. The only little saving grace for the evening was the waiter who apologised and kept checking on us regularly. I reckon they were understaffed for the evening as it was very busy, but then, that I'd reckon that's a basic operational issue for a restaurant to manage. In fact, reading others' feedback, it appears to be an issue the restaurant should be very familiar with. Overall, the place is okay for a decent bite if you don't mind the noise, but not for any occasion.
Staff were clearly run off their feet. We waited 45 mins to order food and drinks. We first started going to Fratellis 5 years ago , we’ve just returned to the area and there is unfortunately been a huge decline in quality and menu choices.
Nice spot - recent times the place feels understaffed. The team work hard but management need to address this on busy nights.
The waiter though very nice was not particularly good with English which made for some difficulty ordering. However the main issue was with the fact that there were at least two off oysters in our dozen. We stopped eating when each of us had one at the same time. Despite sending back a plate of 6/12 uneaten oysters we weren’t offered a refund.
A local gem!! The team at Alexandria is just fantastic, Food, wine and the atmosphere scored 10/10. Definitely recommend this place.
We love going to FF although this experience wasn't to the usual FF standard. Food was good alhtough we have had better. Staff were lovely although didnt communicate things so items were forgotten and let over pizza was throw away when we asked to take it away. Sometimes you just have one of those days.
A good example of Fretelli Fresh dining - a large restaurant with a nice feel, friendly and helpful staff with a good array of classic Italian food. Would recommend for a group or family Sunday lunch at a reasonable price.
We booked for 1.pm and came at 1.30 and the table was not even close to being ready or clean. Very very low on staff. Our order was taken about 45 minutes after arriving. The only thing that saves it is the food
Ok, you go to a restaurant for the food but sometimes its that additional level of service that will make you keep returning. Awesome service from staff that know exactly what customer service is all about. Keep it up folks!
Food was so good and the waiter was lovely. It did take a little while to get our food but it was worth the wait. We ordered so much bc we had 50 percent off!
Food was great and staff was friendly
Brilliant staff, so obliging. Food and drinks excellent.
We made most of the Mussels promotion and it was really good. Very generous portions. We could hardly walk home!
Service was terrible, ignored at the table for long periods of time. My guest's main course came out before my entree and then my main course - which was a simple pizza came one hour later !! The place is grubby, service shocking, but when it finally came the pizza was ok.
The service here is excellent . Even though the place is very popular - friendly , professional , knowledgeable staff - nothing was too much trouble. The food was served fresh , hot and delicious . It’s clear the waiters and the kitchen staff work together as one team to ensure a great dining experience . Can’t wait to go back . 10 out of 10
This place never disappoints especially the banoffee pie! Great pastas and starters especially the zucchini flower. A local gem - highly recommend
52 Mitchell Road., 2015, Alexandria (NSW), Australia
With a reputation for excellence, the Fratelli Fresh group delivers superior Italian cuisine every time without fail. The menu exhibits classic Italian cooking, delivering robust, big flavours using only the freshest produce available. The Alexandria location combines restaurant and providore, offering an informal and laid back setting that’s large enough for a friendly gathering or an event. For us the best seat in the house is at the wrap around counter where you can watch your pizza cooking in the open woodfire oven. Sit back and watch that baby cook!
Stop in for a hearty meal or pop up at the bar and enjoy a selection of bar snacks and a glass of prosecco - whatever you’re in the mood for we’re sure you’ll find something to tickle your fancy.
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