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Lobby Lounge

Average price $65
7.1/10
116 reviews

Free serviceImmediate booking

Average price $65 Special request

Scores & Reviews

7.1/10
based on 116 reviews
Only customers who have dined at the restaurant after booking on TheFork can leave a review.
Food :7.5/10
Service :6.9/10
Setting :6.8/10
  1. Ineke K.
    Ineke K.
    • one review
    10/10

    Delicious High Tea and excellant service by the team! I have attended high tea at the hotel on numerous occasions and its always consistently good! Great value for money and a great way to send a Saturday afternoon!

  2. A A.
    A A.
    • 276 reviews
    9/10

    Great day out for high tea

  3. A A.
    A A.
    • 251 reviews
    7.25/10

    Great location and atmosphere.

  4. Sarah B.
    Sarah B.
    • 5 reviews
    8.25/10

    Great for a baby shower. Fantastic service.

  5. A A.
    A A.
    • 252 reviews
    5.5/10

    They didn't check that one of us was vegetarian until we asked. It took ages for the high tea to come out. No spoons for dessert. Waiting staff were many, more concerned with cleaning up plates. Food was very average we were expecting 5 star hotel would be better. Won't be going back

  6. A A.
    A A.
    • 269 reviews
    9/10

    High tea was delightful

  7. A A.
    A A.
    • 278 reviews
    4/10

    High tea wasn’t great. The surrounding was old, the food wasn’t as nice. We waited for a little while for our food to come out so I thought the scones, pies and cheese toastie would have been really warm but it was all cold. The pie, toastie and lobster roll made it appear cheap. No classy at all

  8. A A.
    A A.
    • 272 reviews
    6.5/10

    Nobody to greet us when we walked in to be seated our lounge chair was old and had stains on it the barbietheme wasn’t exactly as pictured or expected lack of wait staff meant our coffees came cold and very last wouldn’t go again considering how expensive it was.

  9. A A.
    A A.
    • 276 reviews
    6.25/10

    It was not pram friendly coming from the rocks. It felt like there wasn’t enough staff for how busy it was .

  10. A A.
    A A.
    • 279 reviews
    7.25/10

    The Barbie High Tea food only catered for Adults. The food was not suitable for young girls I took my 5 year old daughter and the only thing she drank was the milk shake I bought on top of the Child price. I however loved the food. Please think next time when you promote a barbie/child event that the food needs to cater for young taste buds

  11. Kate J.
    Kate J.
    • one review
    10/10

    Fantastic atmosphere coupled with delicious food and 5 star service. Highly recommend.

  12. A A.
    A A.
    • 267 reviews
    7.25/10

    Service was a little busy but the food was good

  13. A A.
    A A.
    • 262 reviews
    9/10

    staff were welcoming of our children!

  14. A A.
    A A.
    • 269 reviews
    6.75/10

    Barbie huigh tea was fun for my daughter and neice The price per head for children should have included a barbie instead of adult price...as you know it is bound to end in tears or parents having to pay off child out as a adult price! We had to ask for our tea multiple times before we finally received it, otherwise service was good

  15. A A.
    A A.
    • 258 reviews
    6/10

    I was a bit disappointed with the high tea. The desserts were amazing but savouries were a big let down a stale bread, and one of the items was a cold cheese toastie quarter! Service was fine and atmosphere was nice and quiet but only really the inside of the hotel to look at.

  16. A A.
    A A.
    • 264 reviews
    7/10

    food is ok. service is great

  17. MAtt B.
    MAtt B.
    • one review
    6.25/10

    Service was slow at first, but improved the longer we stayed and the more we spent. The room felt quite dark and soul-less, and could do with some more atmosphere in the place like background music playing. Made it feel a bit like eating in a street side cafe and not a lounge.

  18. Brianna D.
    Brianna D.
    • one review
    5.5/10

    I was not impressed that upon payment at the end of the high tea we were charge a $50 service fee. I was not aware of this at the time of the booking. The high tea was already extremely expensive and this made it worse. The savoury food was average, cold and not very good. The unlimited tea was good and desserts/scones good but for that price there should have been more food and to a higher quality.

  19. Jessica C.
    Jessica C.
    • one review
    10/10

    Really enjoyed our high tea, highly recommend

  20. A A.
    A A.
    • 282 reviews
    8.5/10

    The high tea was lovely, really enjoyed most of the basket, only things I didn’t enjoy was for personal taste not because it wasn’t a nice dessert. Was good value for money and was nice to have a different drink to start off with. I just found the tables and chairs uncomfortable. I understand it was for aesthetics but made sitting very uncomfortable

More information

How to get to the restaurant

176 Cumberland Street, 2000, The Rocks, Australia

About the restaurant

The Lobby Lounge & Terrace is an elegant sanctuary renowned for its innovative High Tea, featuring distinctive sweet treats by Executive Pastry Chef Anna Polyviou.

Guests can sit back, relax and enjoy a light breakfast, tasty lunch and delectable desserts, all the while viewing a landscaped garden drenched in sun dappled light through two-storey windows.

In the evening, savour a smooth cocktail, along with fresh local oysters and wok fried chili crab claws from our homemade Tapas menu.

Opening Hours:

7:00am - 9:00pm, Monday to Saturday

8:00am - 9:00pm, Sunday

Public Holidays incur a 15% service surcharge.

For enquiries and reservations, please call (02) 9250 6000 or email dine.slsn@shangri-la.com

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