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Sadly, 3 of the 6 meals were cold, how can this be? Do they plate up too early waiting for the meat? Desserts, apart from the pav, were awful. Peanut butter and jelly cheesecake. Mmm. Where was the peanut butter? Lemon tea cake, dry and no lemon flavour. The salmon had cold sweet potato under it. Don't put hot salmon on cold puree.... Oh dear. My birthday guests won't be back.
Never come and checked if wanted anymore drinks and only asked about the meal after we finished.
Love the new look, and the dj playing tunes.
Lovely food , however it wasn't busy and the meal wasn't hot. Lovely new fresh venue, great Sa wine choices. Waitress friendly but we were waiting for service a few times.
Had a fantastic time. Lovely atmosphere. A get-together with old friends. Felt quite intimate. Waiters very attentive. Food great. Felt special.
We went for breakfast, took too long, food order wrong, poorly prepared, not enough trained staff whom we felt sorry for. Set up to fail.
great changes - great menu - great setting - great staff - everything great.! Dont hesitate to come for a look to see the new Marion Hotel and in particular The Fork restaurant.
Thanks for the review! :)
While the atmosphere and food were reasonable, unfortunately we were very disappointed with the overall service. The meal was served quickly - possibly too quickly. But then we had to wait for our coffee - and wait - and wait. We ordered it 3 times, each time receiving apologies and promises. But they still didn't come!! We decided to give up and leave, because we were running out of time, but then they arrived - too late to be drunk in comfort. We had to leave half, to get moving. As virtually all the staff were aware of the problem, it would have been nice if they'd offered to not charge for the coffees, in the circumstances! That would have been a nice gesture, and created goodwill, which would have ensured we would return. Unfortunately, we didn't leave with any good feelings, so we won't be back. So, complimentary treatment for our half drunk coffees cost them much more than the cost of the coffees! I put this down to management, not permitting the staff to make decisions to please customers, rather than the attitudes of the staff themselves. As well, once one waitress had introduced herself, and said she'd be serving us, we never saw her again. There was no continuity of service, which is something I believe we're entitled to in this day and age, when paying premium prices at an eatery. Although I detest the "tipping" economy, this would never happen if the staff survived on tips! So, overall, disappointed. And the most important comment - we won't give them a second chance. I will always give disappointing food a second chance, (because accidents can easily happen) but never disappointing service, because that's usually endemic in an organisation, and unlikely to improve!
Service was terrible, no table water, stuffed up our wine order, forgot our entree, took a long time, food was overpriced/overcooked & underwhelming, staff had no idea what they were doing. If you going to charge like fine dining and offer average pub fare from untrained staff then expect more negative reviews.
Beautiful/impressive renovation but honestly let down by decidedly average overpriced pub meals. Kitchens aspirations, vision seem to exceed their abilities to execute fully. Points for trying tho. Wont rush to return unfortunately as its our local. Will wait a while and give another go in the future.
Hi David, Thanks for the review. We have changed our menu so hopefully you will find your next visit more enjoyable. Let us know what you think. :)
Absolutely love the new renovations..love the dining area together with the beer garden..very up market..great for the area
Beautiful/impressive renovation but honestly let down by decidedly average overpriced pub meals. Kitchens aspirations, vision seem to exceed their abilities to execute fully. Points for trying. Wont rush to return unfortunately as its our local but will give another go in the future.
Fantastic renovations. Lots of dining spaces.
Thanks for the review. Glad you enjoyed the new Marion Hotel. :)
I took two older ladies out to lunch in the dining room, there were a couple of big tables there celebrating and we found the room very noisy and couldn’t hear each other talking . Also it was a Saturday and there was no seniors menu which was disappointing . The food though was delicious and service although a little slow was friendly.
Service was a bit lacking. It took us 10 minutes when I first arrived to get someone to take the cake from us to store in the fridge. Even though we stood at the food service area and had a cheesecake shop which was quiet obvious what we were doing. Then when we did get acknowledged the girl who asked if we needed a hand then had to get someone else who was cleaning tables to take the cake. After our meal I ended up clearing our own table and putting on a nearby table . My husband asked for a coke no sugar but was given full strength and because the server had already opened the bottle she said it couldn’t be changed. Luckily the food was good and it was a nice atmosphere otherwise we will not be trying again.
Hi Sharon, Thanks for taking the time to provide us with feedback on your recent visit. Sorry things didn't go as we would expect. I have passed your points onto our management team and we will follow up. If you receive the incorrect item at our fault we should always replace for you, regardless of if the bottle is open or not. Thank you for bringing this to our attention, we will make sure this does not happen again.
This pub is awesome since ther renos.. highly recommend!
First visit since the upgrade, definitely going back
Thanks Diane! We cant wait to have you back. :)
We loved our meal, and the room is fantastic The staff were great also, but I felt for them as there where a lot of groups booking in and there didn't seem to be enough staff to cover the room. It did take a long time for our table to be cleared - all in all - we will be back :)
Hi Jane, Thanks for the review - we got busy very quickly and struggled to keep up. Our staffing levels are better now, which we are all VERY happy about! Hope to see you again soon. :)
Meal was a bit slow coming out considering the restaurant was not busy. As the hotel is going through some massive renovations I am sure it will rate a 10 when finished. Definately will return.
849 Marion Rd, 5043, Mitchell Park (SA), Australia
1. Your booking is confirmed once a booking ID is generated. You will receive an email confirmation of this at the end of the booking process.
2. All bookings of 8 people or more require credit card details. Should you cancel your booking with less than 24 hours notice you will be charge a fee of $25 per person.
3. In the event of a reduction in numbers, unless sufficient notice is provided you will be charged $25 per person for the numbers reduced.
4. Please arrive promptly. Your table will only be held for 15mins. If you are enjoying a drink in the bar please be sure to notify staff.
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