Mosaic Hotel

Gena B. • 168 reviews

21 November 2023

10/10

Great meal and very friendly staff

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Candice F. • 54 reviews

1 November 2023

10/10

Both our salads. We’re fresh and delicious!! Lovely venue.

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Gena B. • 168 reviews

31 October 2023

10/10

Our go to for a great meal, friendly service and lovely atmosphere. See you again soon

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Mark L. • 8 reviews

17 October 2023

10/10

We haven't been on a Tuesday night before, so were pleasantly surprised that it was Pizza Night with three special priced pizza options. We always enjoy it here, and tonight was no different. Thanks, guys, see you again soon!

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Mosaic Hotel • Owner

Thank you so much for your lovely review. We hope to see you again! The Mosaic Team :)

Cherrie C. • 1 review

13 October 2023

5/10

the noodle salad bowl was extremely undercooked with a bad dressing. the rest of the food was fine but the salad made the whole experience extremely subpar.

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Jane R. • 44 reviews

11 October 2023

10/10

Delicious food. Generous serves. Very relaxed atmosphere.

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Kaye P. • 27 reviews

10 October 2023

7/10

The children’s meals were excellent value. The slow cooked beef brisket was so tough. We told the waitress who relayed the message to the chef and a free coffee was supplied. Not much compensation for an inedible meal. The pork belly was delicious but the crackling was too hard to bight through.

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Helen W. • 10 reviews

19 September 2023

8/10

Noisy on tiled floor. Good service and food.

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Leah G. • 8 reviews

27 August 2023

8.5/10

Great location, nice atmosphere, friendly staff

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Karen V. • 2 reviews

25 August 2023

10/10

Food was tasty and staff were very friendly

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Mosaic Hotel • Owner

Hello Karen, thank you for your lovely review! We are so happy you had a great experience with us! Hope to see you again soon :) The Mosaic Hotel :)

Gena B. • 168 reviews

16 August 2023

10/10

Always a great meal and service !

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Mosaic Hotel • Owner

Hi Gena, Thank you for your lovely review! We are so happy you’re happy! We hope to see you again. The Mosaic Hotel :)

Tricia L. • 9 reviews

1 August 2023

10/10

Date night and had already both decided to order the seafood plate. It was delicious, it was huge and absolutely enjoyed it all. Sat at a table for 2 in a mini booth with dimmed light not far from a fire place. Very tentative staff but gave enough space for us to enjoy our own company! Look forward to returning!

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Mosaic Hotel • Owner

Hi Tricia, Lucky you.... date night! We are glad you enjoyed yourself. Thanks for the 10/10. We look forward to having you dine with us again. Team Mosaic

Jan S. • 41 reviews

25 July 2023

9.5/10

The service at The Mosaic is always very friendly & attentive. I had the Beef Medallion which was cooked to perfection, as ordered (Medium) & very tender. The only complaint my daughter had with regard to her Lamb Yiros Pizza was that the meat wasn't very flavoursome. I always pass this feedback on to the staff & they're always happy to receive it.

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Mosaic Hotel • Owner

Hi Jan, Thank you for passing on the feedback. We need people like you who speak up and give us the opportunity to do better for next time. I am glad you enjoyed your experience for the most part. We look forward to having you dine with us again soon. Team Mosaic

Laurine V. • 68 reviews

18 July 2023

9/10

My husband ordered a steak that was almost a third fat rind, the small bit of steak was cooked well and very tender. I had a parmagana chicken schitzel that was excellent.

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Mosaic Hotel • Owner

Hi Laurine, Apologies for your husband's steak. Next time you dine with us please be sure to mention anything like that and we will take care of it and cook another one for you. I am glad you enjoyed everything. We hope to see you again soon. Team Mosaic

Giuseppe R. • 165 reviews

28 June 2023

10/10

This cozy pub has left the best impressions! Hospitable hosts, delicious dishes, beautiful presentation, wide wine list and wonderful dessert. I recommend it to everyone! I would like to come back here again and again.

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Mosaic Hotel • Owner

Hi Giuseppe, Thanks so much for the fabulous review. We are glad you enjoyed your experience with us and cant wait to have you here again. Team Mosaic

Trinh T. • 13 reviews

21 June 2023

10/10

Nice food, good service

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Mosaic Hotel • Owner

Hello Trinh Trinh, thank you for your lovely review. We are so happy you had a lovely time and we hope to see you again! Kindest regards, The Mosaic Hotel

Jim H. • 27 reviews

13 June 2023

7.5/10

As a returning customer it is apparent that an issue occurred on the night of dining. Beef Medallion was not the right cut and cooked from what appeared to be semi frozen. Mash not good tasted like premix. Highlight was the herb crusted Pork cutlet cooked perfectly. Sides were well matched however kipfler potatoes appeared firm and not cooked as they should be. 3 cheese platter was presented to the table with brie, camembert and blue vein cheese as they ran out of cheddar which was disappointing. Also did not match the menu description with only cheese, rocket being presented on a table plate! No lavosh or other things associated with a cheese platter were present like quince paste, dried fruits or nuts. A small discount was awarded but still not worth what was presented. As with other reviews, the staff were flawless and presented well and certainly tried hard under trying circumstances. We will give the hotel another go in the future with our Yums but if not for this benefit would not return.

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Mosaic Hotel • Owner

Hello Jim, Thank you for taking the time to provide us with your feedback, it's much appreciated. Our medallions are never frozen, so I am not sure what it was that was giving you the impression that it had been. We have had concern with a recent batch and It has been taken up with the supplier. We have gone back to the cut of meat we use to have as of this weekend, which is cut in-house. Regards the premix mash, I do apologies as sometimes the chefs do not season the mash enough and it can taste a bit bland. This will be followed up with the kitchen. The cheese plate is unacceptable. There are no excuses there. Please accept a complimentary cheese plate from us when you visit next time. Mention this review and the staff will take care of it. I will pass on your feedback to the front of house team. I am sure they will love the compliments. Thank you again for the feedback and apologies for the less than ordinary food experience. Team Mosaic

Mike G. • 3 reviews

2 June 2023

7/10

The food used to be of a very high standard but has progressively gone down hill. eg burger and chips being served cold, chicken wings dry and overcooked and the blue cheese dressing runny with no flavour and little of it.

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Mosaic Hotel • Owner

Hello Mike, Sorry to hear that your meals were not up to scratch. Did you mention anything to your server? If we know immediately we are more than happy to replace whatever you are not satisfied with or make you something else. I will take your feedback to the kitchen. Cold, dry, overcooked meals are not acceptable. The blue cheese sauce I will look into as we have recently changed how it is done. Perhaps we will need to go back to how it used to be (?) Thank you for taking the time to give us feedback. Hopefully we will see you again soon. Team Mosaic

Jane R. • 44 reviews

25 May 2023

10/10

Excellent food. Excellent menu choices. Generous servings. Never fails - even with two celebratory groups dining - the meals for the two of us were in no way compromised.

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Lisa C. • 69 reviews

9 May 2023

7.5/10

The food was delicious but ordered food and there was only another couple in the restaurant, and it took over 45 mins for it to arrive at the table. We've come a few times before and it's never taken this long. Would have been understanding if it was a busy night or a large booking but thought it was a bit odd.

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