Panorama Lounge

Thanks for the beautiful High Tea ???? Lovely time with special friends for Christmas and Birthday celebration ????✨????☕????

We were upgraded to high tea on level 21. Views and food were amazing.

Panorama Lounge

Thank you for great review! We are so pleased you enjoyed the upgraded High Tea in Videre. Kind Regards, The Panorama Team.

Excellent venue! Great food and service

Panorama Lounge

Thanks you for your great review of The Panorama Lounge. We are so pleased to hear you had liked the venue and have great food and service. We look forward to welcoming you back again soon. Kind Regards, The Panorama Team.

We had a wonderful time . The high tea was delicious and the staff were attentive, friendly and helpful.

Panorama Lounge

Thank you for your great review of Panorama Lounge High Tea. We are so pleased to hear you had a wonderful time. We look forward to welcoming you back again soon. Kind Regards, The Panorama Team.

Great day, good food , bad wine

Panorama Lounge

Thank you for taking the time to review your experience at The Panorama Lounge. We are pleased to hear you had great food. You beverage feedback will be passed on to our Food and Beverage Manager. Kind Regards, Panorama Lounge.

Placement for of the table for the high tea could have been better & the website portrays a different atmosphere for a high tea experience.

Panorama Lounge

Thank you for taking the time to review The Panorama Lounge High Tea. We are pleased to hear you had great service and catering. Your feedback about atmosphere and table placement will be review by our team. Kind Regards, Panorama Lounge

We had a lovely High tea for a friends 60th birthday, so was a very special day, thank you ! Jan

My mum and I enjoyed celebrating my her birthday with a lovely high Tea. The staff were lovely, the food was delicious and the view out to the greens was peaceful and relaxing. I would certainly do it again.

Panorama Lounge

Dear Brenda, Thank you for your great review! We are so pleased to hear you had a lovely birthday celebration high tea. We look forward to welcoming you back again soon. Kind Regards, The Panorama Team.

Extremely friendly and helpful staff No request was too difficult

Panorama Lounge

Thank you for taking the time to review your Panorama Lounge High Tea. We are so pleased to hear you had great service and would recommend to friends and colleagues. Kind Regards, The Panorama Lounge.

Delicious and value for money

Panorama Lounge

Thank you for taking the time to review your Panorama Lounge High Tea. We are pleased to hear you loved the food and would recommend to your friends. Kind Regards, The Panorama Team.

The Panorama Lounge High Tea was delicious - fresh, well-presented, plenty of variety in sandwiches, scones and cakes. The service let them down - we were there for an hour and a half and no-one came back to ask us about our second drink (until we raised our hand). Very disappointing aspect of a fabulous location and delicious High Tea.

Panorama Lounge

Hi Patricia, Thankyou for taking the time to provide your review for your recent experience at our Panorama Lounge. It is great to hear you enjoyed the food and our location however disappointing to see we unable to match the quality for our service. Whilst I can’t change your experience on this occasion, I am grateful for your honest feedback I can now take to my team and discuss, to help us ensure we can provide the best service possible moving forward. Again thank you for your honest review and I do hope we can welcome you back in the near future to show this experience is not a regular level of service provided to our guests. Kind Regards,

Went for High Tea with family, I have been there a few times. Most enjoyable and delicious.

good service enjoyed the day

Tuesday 30th October we came for high tea at 11.00am (brunch for us) for 5 people. Parking was hard to come by and lots of cars double parked. I can only assume there must have been an event on that day. We sat at 11.00am. Champagne and soft drink service was straight away. But when it went past 11.30am I went to counter asking for our high tea platters. I cannot drink a whole glass of champagne at 11.00am without food to compliment. The high tea platters came closer to 11.40am. Which I thought was late but the panorama lounge did look full and it might have been late because it was busy there. Or maybe that is the normal wait for the platters? I do still love it there and will still come to Royal Pines but just not for a high tea.

Panorama Lounge

Hello, Thanks for taking the time to provide such valuable feedback on your recent visit to our Panorama Lounge High Tea. It is disappointing to see your experience was not up the high standard we expect for all of our guests. As you mentioned in your experience we did have a very busy day, however this does not excuse the delay in receiving your food on the day. We can take your important comments and use them to ensure we learn from this experience and improve in these busy times to make sure in the future we avoid this happening again. Overall I see you have rated us overall positive and I am glad to see this despite the delay on the day. I am glad to hear you will visit us again in the future and even more so hope you will give us the opportunity to show we have learnt from your feedback and dine with us for a high tea once again. Kind regards, Justin Restaurants Manager

The food was nice, the place could do with a revamp

Panorama Lounge

Thank you for taking the time to review The Panorama Lounge. We are pleased to hear you enjoyed the food. You feedback about the restaurant will be passed on to management. Kind Regards, The Panorama Team.

The high tea is great value for money. Great food, great price, lovely staff.

Panorama Lounge

Dear Melynda, Thank you for your review of Panorama Lounge's High Tea. We are pleased to hear you enjoyed your High Tea and had lovely service. We hope to welcome you back again soon. Thank you,