46 Verified Diner Reviews

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Total Score

8.8
46 reviews
Recommended
(9.2)
Food
(8.7)
Service
(9.1)
Value for money
(8.6)
Atmosphere
(8.6)

dined on Fri, 21 Jun 2019

(10)
Excellent steak dishes !!
Hi Geoff, Great to see we have quenched the inner carnivore in you. We look forward to your next visit.
Paul Hopton, Pelican Waters Tavern responded on Tue, 25 Jun 2019

dined on Sun, 7 Apr 2019

(9)
The food here is consistently good. It’s not fine dining but the courses are very well put together and tasty.
Hi Paul, Thank you for your review. Definitely no fine dine, though if we could give it a nudge we would, though glad you enjoyed our options. We look forward to seeing you again. We have just launched a new/updated menu today with some new tempting items for you to try out. Regards Paul H Venue Manager
Restaurant Pelican Waters Tavern responded on Tue, 9 Apr 2019

dined on Mon, 27 May 2019

(10)
Very helpful and pleasant staff. Food arrived in a timely manner

dined on Thu, 23 May 2019

(10)
Staff were very courteous, pleasant and efficient.
Hi Helen, It is a great pleasure that we at the Pelican have provided a good visit for you and friend/s and or partener. We look forward to seeing you again soon.
Paul Hopton, Pelican Waters Tavern responded on Fri, 24 May 2019

dined on Sun, 12 May 2019

(10)
Great food & service
Hi Adam, Thank you for the review and feedback from your recent visit to us. It is great to see the team keeping up the standards and giving a good time at the venue.
Paul Hopton, Pelican Waters Tavern responded on Fri, 17 May 2019

dined on Wed, 8 May 2019

(8)
Good value for money.
Hi, Thank you for your review. It is great to see we have provided you a great experience at the venue. We look forward to seeing you again in the near future.
Paul Hopton, Pelican Waters Tavern responded on Sat, 11 May 2019

dined on Thu, 25 Apr 2019

(2)
The risotto was salty, one eye fillet burnt . Calamari was sweet. On nice meal was the garlic prawns .
Hi Grant, Thank you for your feedback. Apologies that the meals were not to standard on the night of your visit. We do not like to see people not experience what we have to offer. I have had a chat with the Head Chef to investigate any possible issues of consistency and how meals are prepared/made. We do hope to see you again in the near future. I am contactable at the venue if you'd like to chat or if you prefer email, mine is paul.hopton@alhgroup.com.au Regards Paul H Venue Manager
Paul Hopton, Pelican Waters Tavern responded on Tue, 30 Apr 2019

dined on Sun, 21 Apr 2019

(9)
Disappointed that I asked for a table with a view but was not given one despite another table sitting empty but "reserved' the whole time we were there. Food and service was excellent though.
Hi, Thank you for your feedback. We do fit requests for where people would like to sit, though as we experience a very high request for specific tables, we do parry to what we can. The table in question would have been requested like yours, though possibly earlier on the booking list and a little later to sit and dine. With the great views we have to offer, we look forward to being able to book you in again.
Paul Hopton, Pelican Waters Tavern responded on Tue, 23 Apr 2019

dined on Sun, 14 Apr 2019

(9)
We took a cruise boat there and even made a table reservation for lunch but made the mistake of not ordering food straight away. It got extremely busy (sunday lunch) and even though we were there for 1.4 hours only got our food 10 minutes before having to leave the dock. Staff were doing their very best but were clearly well understaffed and under-prepared for the number of guests. Thumbs up to the very nice and professional young man at the bar being criticised heavily for some little errors he made under huge pressure to serve everyone lined up ON HIS OWN! Well done mate. I thought you were fabulous and I would definitely hire you.
Hi Corinne, Thank you for giving us some feedback. I hope the food was good, though not able to be enjoyed with only 10 minutes to eat it, I do apologise that it caused a hurry, as we like to have patrons leaving with a warm great experience. It can explosively busy here without warning, as we watch our booking book, though the boat can leave with 10 people onboard and suddenly come back with 50 onboard which we are unaware till it shows up. We were staffed for the day even with an extra on, though ended up one down due to illness. I have a great team here and they strive and thrive on it being busy. I would however like to know if you remember the name or what the young guy in bar that was being criticised and by whom? As I do not like to see staff being broken down by others, especially in front of customers. This is so I can sort out any issues that would arise. Please contact me at the venue 075437 3622 or via email paul.hopton@alhgroup.com.au Regards Paul H Venue Manager
Restaurant Pelican Waters Tavern responded on Tue, 16 Apr 2019

dined on Mon, 8 Apr 2019

(10)
Great food and view.
Hi Stephen, Thank you for your review. Yes the views are fairly spectacular here, nearly no better place. We look forward to seeing you again. We have just launched a new/updated menu today with some new tempting items for you to try out. Regards Paul H Venue Manager
Restaurant Pelican Waters Tavern responded on Tue, 9 Apr 2019
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