Quality Hotel Gateway

Excellent service but food was disappointing, dry snitzels, over cooked fish, very average salad, not charged for 3 meals which i appreciated. The wait staff were brilliant though.

Service with a smile. Staff were polite, quick and obliging. Garlic cheese bread was lovely. Mushroom sauce for the steak was a little ordinary but the salad and chips were lovely.

Good service from friendly staff. Nice atmosphere, good meals, good value.

Service was great. Food was way below par

Quality Hotel Gateway

Thank you for your review, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider dining with us again so that we can have another chance to provide you with a superior experience

Awesome! The staff really took time to attend us even if she is due to finish her shift.

10/10 score for the staff: polite, lovely smiles and attentive. There was an unusual and recurring loud humming noise throughout the 2 hours we were eating and talking and became annying towards the end of our time in the restaurant. The pea mash on top of the pie could be bigger please.

Main course steak was ok. Deserts very average. Apple crumble was just apple pieces with muesli on top. I thought it was poor. Poached pear desert again very average. Service and staff very good. Would I go back - neutral on this.

Good place to meet and eat

Staff were excellent, food & atmosphere good. We had a really good night.

Fantastic staff who were very helpful as our party included a 1 year old. Meals come out quickly and were very nice. Restaurant was clean and tidy. Everyone enjoyed their meal and we will be going back.

We had never visited this restaurant before and decided to give it a try due to its promotion of Buy one main meal and get one free. I was very disappointed with the meals that were served to hubby and I. The chips were not cooked properly, my husbands steak was meant to be medium to well done but still quite pink in the middle, my parmigiana was also not fully cooked resulting in me leaving my meal unfinished and the side salad pitiful. I could not fault the service though.

Quality Hotel Gateway

Dear Deanne, Thank you very much for you feedback and on behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider dining with us again so that we can have another chance to provide you with a superior experience

we got our meals hubbys was pork belly hard as couldn't eat it my potato rosti was cold in centre and claggy square of potato, entrée bread cob was hard as rock to slice and cold in the centre, we wont be back.

Quality Hotel Gateway

Dear Reviewer, thank you very much for your feedback, On behalf of our entire team, I would like to apologize for failing to exceed your dining experience as your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Staff where awesome food was just wow

Good service, very FAST

We enjoyed a lovely evening at the Gateway. Very good service and nice meals. The salt and pepper calamari salad and chicken parmi were particularly good.

Quality Hotel Gateway

Thank you for your kind words, I will be sure to pass onto the team and hope to see you again soon.

Pleasantly surprised by the venue and the service. The food was very high quality, though not particularly cheap. Would definitely recommend.

Quality Hotel Gateway

Dear Reviewer, thank you your kind words, I will be sure to pass onto the team and hope to see you again.

Wonderful staff ans services

clean, service excellent, food and presentation good.

Enjoyable venue

The staff make the venue! Absolutely fantastic service. The food was simply delightful. I'd highly recommend the Gateway Hotel in Devonport Tasmania to locals and tourists alike.