55 Verified Diner Reviews

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Total Score

8
55 reviews
Recommended
(8.0)
Food
(8.0)
Service
(8.4)
Value for money
(8.5)
Atmosphere
(7.6)
Natalie Gillham

dined on Thu, 15 Aug 2019

(8)
Well I can’t complain because every time I have been there the staff have always been friendly and the service is always good and the food has been really nice 👍
Hello Natalie, Thank you very much for your great review. We are happy to hear you enjoy dining with us here at the Riverside and hope to see you again soon. Kind Regards, The Riverside Hotel
Restaurant Riverside Hotel responded on Fri, 16 Aug 2019

dined on Sat, 27 Jul 2019

(10)
Pretty damn bloody good
Good Afternoon Melissa I would like to thank you for taking the time to give us such great feedback. All staff here at Riverside Hotel really appreciate it. Regards Jo Riverside Hotel
Restaurant Riverside Hotel responded on Mon, 29 Jul 2019

dined on Sun, 23 Jun 2019

(4)
meals were small and unattractive
Tereasa, we apologise that your meals seemed small and unattractive, we are curious as to which meals they are so we can look into the matter with the kitchen. Feel free to call the venue on 63272522 to discuss this matter further if you wish. Once again we are sorry your experience wasn't how we wished.
Restaurant Riverside Hotel responded on Mon, 24 Jun 2019

dined on Wed, 7 Aug 2019

(9)
Waitress who showed us to table needed to be more helpful explaining menu etc otherwise food very good
Thanks for the review, we will pass on the feedback about the waitress, we are glad your overall dining experience was good, we hope to see you again un the future, kind regards
Restaurant Riverside Hotel responded on Thu, 8 Aug 2019

dined on Sun, 4 Aug 2019

(8)
We had a lovely family meal for our 3 year old daughter, at her request because she loves the playroom but unfortunately my plate was cleared away before I’d eaten half of my meal which was disappointing
Hello, Thank you for your feedback and your time. We are very happy that your 3 year old enjoys our venue. We are how ever saddened that your meal was cleared before you finished and wish to humbly apologize for this. Rest assured that we will use your feedback to make all our staff aware of this and rectify this to improve our service. Kind Regards.
Restaurant Riverside Hotel responded on Thu, 8 Aug 2019

dined on Sat, 3 Aug 2019

(8)
Only negative was the very long wait in line to order our meals. Hotel would benefit from a second ordering point.
Thank you for taking the time to leave a review. We take all feedback on board to help improve where we can. We look forward to seeing you again.
Restaurant Riverside Hotel responded on Tue, 6 Aug 2019

dined on Sat, 27 Jul 2019

(8)
Extremely busy and ordering and meal were slow but no more than one would expect. Staff were very attentive and Asst. Manager came to table to apologise for the wait. He also checked us into our room and was very relaxed and friendly, while at the same time doing his job really well.

dined on Sun, 21 Jul 2019

(10)
Good food again, cheerful & efficient staff. Good menu

dined on Fri, 19 Jul 2019

(9)
Good meals & service for young family’s

dined on Wed, 17 Jul 2019

(2)
I think the meal we had last night was the worst meal I’ve had at a pub. The steak was really over cooked. Not juicy at all. No sauces offered ( pepper, red wine, mushroom etc) no mayo offered with salad, in fact I had to pay $2 for it as an extra.
Hello Angela, We are extremely sorry to hear of your experience dining with us. Unfortunately nothing was mentioned to the management team last night. could you please give us a call to so we can look further into this issue for you. Kind Regards
Restaurant Riverside Hotel responded on Thu, 18 Jul 2019
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