56 Verified Diner Reviews

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Total Score

8
56 reviews
Recommended
(8.0)
Food
(8.0)
Service
(8.4)
Value for money
(8.5)
Atmosphere
(7.6)
Natalie Gillham

dined on Thu, 15 Aug 2019

(8)
Well I can’t complain because every time I have been there the staff have always been friendly and the service is always good and the food has been really nice 👍
Hello Natalie, Thank you very much for your great review. We are happy to hear you enjoy dining with us here at the Riverside and hope to see you again soon. Kind Regards, The Riverside Hotel
Restaurant Riverside Hotel responded on Fri, 16 Aug 2019

dined on Sat, 27 Jul 2019

(10)
Pretty damn bloody good
Good Afternoon Melissa I would like to thank you for taking the time to give us such great feedback. All staff here at Riverside Hotel really appreciate it. Regards Jo Riverside Hotel
Restaurant Riverside Hotel responded on Mon, 29 Jul 2019

dined on Sun, 23 Jun 2019

(4)
meals were small and unattractive
Tereasa, we apologise that your meals seemed small and unattractive, we are curious as to which meals they are so we can look into the matter with the kitchen. Feel free to call the venue on 63272522 to discuss this matter further if you wish. Once again we are sorry your experience wasn't how we wished.
Restaurant Riverside Hotel responded on Mon, 24 Jun 2019

dined on Fri, 23 Aug 2019

(7)
Most meals were ok , just a little disappointed with scallops. Good children's play area available.

dined on Fri, 23 Aug 2019

(9)
It was an excellent meal.
Hello, Thank you for taking the time to review our hotel . We are very happy you enjoyed your experience with us and look forward to your return. Kind Regards, The Reception Team.
Restaurant Riverside Hotel responded on Sat, 24 Aug 2019

dined on Wed, 7 Aug 2019

(9)
Waitress who showed us to table needed to be more helpful explaining menu etc otherwise food very good
Thanks for the review, we will pass on the feedback about the waitress, we are glad your overall dining experience was good, we hope to see you again un the future, kind regards
Restaurant Riverside Hotel responded on Thu, 8 Aug 2019

dined on Sun, 4 Aug 2019

(8)
We had a lovely family meal for our 3 year old daughter, at her request because she loves the playroom but unfortunately my plate was cleared away before I’d eaten half of my meal which was disappointing
Hello, Thank you for your feedback and your time. We are very happy that your 3 year old enjoys our venue. We are how ever saddened that your meal was cleared before you finished and wish to humbly apologize for this. Rest assured that we will use your feedback to make all our staff aware of this and rectify this to improve our service. Kind Regards.
Restaurant Riverside Hotel responded on Thu, 8 Aug 2019

dined on Sat, 3 Aug 2019

(8)
Only negative was the very long wait in line to order our meals. Hotel would benefit from a second ordering point.
Thank you for taking the time to leave a review. We take all feedback on board to help improve where we can. We look forward to seeing you again.
Restaurant Riverside Hotel responded on Tue, 6 Aug 2019

dined on Sat, 27 Jul 2019

(8)
Extremely busy and ordering and meal were slow but no more than one would expect. Staff were very attentive and Asst. Manager came to table to apologise for the wait. He also checked us into our room and was very relaxed and friendly, while at the same time doing his job really well.

dined on Sun, 21 Jul 2019

(10)
Good food again, cheerful & efficient staff. Good menu
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