18 Verified Diner Reviews

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Pending Score

8.0
18 reviews
Recommended
Food
Service
Value for money
Atmosphere

dined on Fri, 22 Mar 2019

(2)
Worst Vietnamese ever had . Very disappointed
Hi Anonymous It is disappointing to hear that you had a terrible meal. What day and time did you dine and what meal did you have as we have never had any complaints about our food and when we do we rectify it on the day of dine in. Please let us know as we are very open minded and wish to adjust to suit everyone’s needs Regards
Alan Tran, Sapa Modern Vietnamese Restaurant responded on Sun, 24 Mar 2019

dined on Tue, 12 Mar 2019

(9)
Love Alan the manager, so welcoming! Food is great too....
Hi Lynne Thank you for your kind words and your lovely review. We hope you had a pleasant time dining in with us and many more experiences. We hope to improve with each and every of your visit. See you again soon Warm regards, Alan, Sapa
Alan Tran, Sapa Modern Vietnamese Restaurant responded on Sun, 24 Mar 2019

dined on Sun, 10 Mar 2019

(8)
Excellent customer service, thank you!
Thank you for your amazing review We hope that we have raised your expectations of a Vietnamese cuisine and we hope to see you again in the near future. Have a lovely weekend Sincere regards, Alan
Alan Tran, Sapa Modern Vietnamese Restaurant responded on Sun, 24 Mar 2019

dined on Mon, 28 Jan 2019

(8)
Great food, pleasant atmosphere but service a little slow.
Hi Thank you for your review. Recently we have a new kitchen staff which we are training to assist our chefs to make the food that you enjoy. Once again thank you for being patient with us and we hope to see you again in the near future. Sincere regards, Alan, Sapa
Alan Tran, Sapa Modern Vietnamese Restaurant responded on Sun, 24 Mar 2019

dined on Sat, 26 Jan 2019

(8)
The food was great we really enjoyed although we were a little surprised it was over $80.
Hi Lisa Thank you for your amazing and honest review. We are ecstatic to read that you enjoyed your night. We hope you have a great week ahead and we hope to see you again in the near future. Much Love, Alan, Sapa
Alan Tran, Sapa Modern Vietnamese Restaurant responded on Sun, 24 Mar 2019

dined on Tue, 8 Jan 2019

(8)
Good Food and good service
Thank you for your kind review. We hope to see you again Warm regards, Sapa
Alan Tran, Sapa Modern Vietnamese Restaurant responded on Thu, 24 Jan 2019

dined on Sun, 30 Dec 2018

(9)
Very tasty food. Will definitely return.
Thank you for your review. We hope you had a pleasant meal and a great start to the New Year Kind regards, Alan, Sapa
Alan Tran, Sapa Modern Vietnamese Restaurant responded on Mon, 31 Dec 2018

dined on Sun, 30 Dec 2018

(2)
Very busy night. Kitchen and staff unable to cope with number of bookings. Staff friendly, restaurant clean but uninviting. Food fresh but not enjoyable. All dishes were Lacking flavour.
Hi Natalie Thank you for your feedback. Due to this night we have adjusted the Dimmi bookings to not allow website bookings during peak hours as we had a line of people booking in last minute due to this website and was bombarded with last minutes. We also had 2 staff members call in sick and as such was flustered by the number of people. Overall we hope to see you in the 2019 to rectify this night. Kind regards, Alan, Sapa Management
Alan Tran, Sapa Modern Vietnamese Restaurant responded on Mon, 31 Dec 2018

dined on Wed, 26 Dec 2018

(9)
Food is so fresh and tasty, I recommend this restaurant!
Thank you for your kind words. Our family at Sapa wish you have a great New Year and many more experiences with us in 2019 Sincere regards, Sapa Family
Alan Tran, Sapa Modern Vietnamese Restaurant responded on Wed, 2 Jan 2019

dined on Mon, 24 Dec 2018

(10)
A casual, welcoming restaurant with a wide selection of quality food & great service
Thank you for dining in with us. It warms our heart to hear that you had a lovely time. We wish you a Merry Christmas and a Happy New Year. We hope to see you in the new year Sincere regards, Alan, Sapa
Alan Tran, Sapa Modern Vietnamese Restaurant responded on Thu, 27 Dec 2018
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