Food was good. Waitress was rude when advising the delivered the wrong meal. Manager was helpful to sort out though. The restaurant can’t decide if it is a restaurant or a night club. Not the place to go if you want to talk over dinner
Welcome was great however the service after that was incredibly disappointing with forgetting orders and getting orders incorrect. Food was delicious as per usual
The food was pretty good, but service and wait times were awful. They were running on skeletal staff (perhaps because it was a Sunday), with at least one appearing to be undertaking training so she didn't seem to know what was going on. We had to queue for 20 mins to place an order, and the food took more than 30 mins to arrive after that. It wasn't even very crowded. They impose a 10% Sunday surcharge. Was very much looking forward to our meal here, but was frustrated by the long waits
The Bavarian Penrith
Good morning Rui Yi Woo, Apologies for the wait times, this is not normally the case here as our kitchen are very efficient with orders and are always trying there best to make sure all guests receive there items within 20 minutes. As we need to continue to grow we do need new staff to train and apologise if this disrupted your experience with us on on Sunday. Please email me on email@example.com to talk further about this and to bring you back for a more enjoyable time. Thank you GM
Nice food and love the place
Not very good. Too expensive and terrible service
The Bavarian Penrith
Hi Emma W, I want to touch base with you and talk further on your comments and get some more feedback on your experience with us. Please can you contact me via email on firstname.lastname@example.org so we can turn your last experience with us into a more positive one. Thank you GM
Food overpriced for what you get. We had 50% off through The Fork, so it was ok, but definitely wouldn’t like to be paying full price for it. Waitress serving us was lovely but it took ages for the food to come out, and the restaurant certainly wasn’t busy. Won’t be going back- there’s many more restaurants close by that are so much better.
The Bavarian Penrith
Hi Lynda, Thank you for your feedback, wanting to touch base with you for a better understanding of what exactly happened when you dined with us last and to try bring you back for a much better experience on us. If you are interested please contact me on email@example.com look forward to hearing from you GM
Nice place to take the family for a Sunday Dinner. Very quiet. Food was served fast even though only one person was serving. Definitely coming back again but maybe not on a Sunday as there is a 10% Sunday surcharge
Been to this place in the past and every other experience was great. This was the only time where it was pretty disappointing. Massive fan of the bavarian in other places and the drinks are always good. But there was no transparency or what seems to be honesty in the service at all. Booking it through fork there is a 30% of just the food, ordering to schnitzels $29 each would usually be $58 with the discount it would be $40.60 with drinks being 9.50 each ordering 3 it would have been $28.50. The discount doesn’t account for drinks which is understandable so the total would normally be $86.50 with the 30% it would be $69.10 which it wasn’t. So we were charged the full price. At first being charged I gave them the benefit of the doubt so I asked if the 30% was applied and according to them it was (charged $86.50), I asked them again just to make sure and again told it was, but this time stating you just can’t see it. Honestly at first and as cheap as I might sound I was unhappy about first being charged the full 86.50 and not saving that $17.40 (could have been another beer) But then to tell me an excuse of “you just can’t see it on there” , or not even explaining is just dishonest, no transparency and lack of quality service , just wanted a good explanation as it could clearly be worked out. Would I ever go to The Bavarian again ? Yes, but not to the one located in Penrith.
Manager didn’t know about the discount from the Fork. It was overly crowded as they have squashed as many tables in as possible to a small space making it difficult to have a conversation.
The service was excellent. Fast and efficient service every step of the way. The food was delicious and the large drinks were welcome on such a hot day. Will definitely return in the near future.
Great pork shnitty!
Place was amazing. First time visit with my family. Atmosphere was absolutely beautiful. Food? Tasty, perfect and plenty left over to take home. Service was attentive and they were all friendly and welcoming. Thank you and will be sure be back
The meal itself was quite nice, however they confirmed our drink order at least 3 times and still managed to get it wrong. Then we didn’t have any waitresses speak to us after we received our meals to see if we wanted more drinks or dessert. They started packing up all of the chairs and restaurant around us and then we were told by security they were closing in 10 mins. No one came to give us our bill and we had to track someone down just to pay our bill. Very disappointing!
Great as usual.
Had a last minute lunch here and couldn’t have been more satisfied. Portions were relatively filling and large especially the chicken schnitzel meal. Service was a little slow to welcome but the service thereafter was impeccable. Would definitely recommend.
Having to line up at the bar to pay at the end of the meal with everyone else who are ordering drinks is not ideal. Especially when the staff are not coordinated and focused on the customer.
Generally really good.
My family had a group booking in celebration of my Mum’s birthday, and everyone agreed that the food was excellent and great value. More importantly, the service was outstanding - an extra special thank you to Aaron, Connor and Katie for being so accommodating, patient and friendly. They provided great recommendations on food and drinks to suit the group’s needs, and were very quick with orders. Thank you for a wonderful evening.
We celebrated our anniversary last night, we were seating a quite private area and the staff were wonderful and polite was a great evening
Booked on line. When we arrived we were advised that we had to line up for food then line up for drinks. The line was long. I have been to Munch for the October fest and was catered with large volume of people. We walked out un satisfied
Shop R4 Westfield, 2750, Penrith (NSW), Australia
Come for a beer, or five!
You’ve met it’s older brother, the Bavarian Bier Cafe, now meet The Bavarian. Creating a casual dining experience with large wooden stools and old beer kegs, you won’t be able to go past the Bavarian. This spot is ideal for a catch up with friends, family and colleagues whilst sipping on the best beers in town.
The Bavarian showcases an extensive range of Urban Craft Brewing Co. beers, as well as flavoured and craft beers. With so many different schnitzel dishes to choose from, your only concern will be whether to go for The Big Oz or the Uber Schnitzel.
Best Dish: Pimento Bratwurst
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