14 Verified Diner Reviews

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Pending Score

14 reviews
Value for money

dined on Mon, 31 Dec 2018

Waiter service needs greater emphasis as purchasing drinks at the bar and having to carry them to the table is difficult for groups of people. Where was the bell service when purchasing schnapps? It is a cute feature in Brisbane’s Bavarian restaurants, why was it not implemented here? Ordering service for food and drinks was haphazard.
Ted Camilleri

dined on Fri, 21 Dec 2018

Food great good choice of beers a little expensive and they need to do something about the air-conditioning...

dined on Sat, 19 Jan 2019

The bar service was very slow. Won’t be rushing back in a hurry

dined on Thu, 3 Jan 2019

Very disappointing. Pork knuckle so dry. Chicken schnitzel, fish and mash potato also very dry. We have never had pork knuckle that was dry to the bone. Waste of money and very disappointing experience

dined on Thu, 3 Jan 2019

This was our 4th visit, we took a party of 12 family members & it's the 1st time I've been very disappointed. I had asked for a joined table when I booked online 2weeks ago, but we were put at 2 tables and were told we couldn't use a Voucher the Manager had given us on Opening day as had to be used on a tab, it was only for $5.00. 1 staff member behind the bar was quite nasty to my partner & not at all helpful, but other than him the staff are very pleasent & friendly. Won't go back for a while. HAPPY New Year.
Hi Janelle, Thank you very much for your feedback! We take it very seriously and it will for sure help us to improve. I’m sorry to hear that you didn’t have a good experience at my venue yesterday. It’s always our priority to maintain high standards and this definitely doesn’t define what we do. . Please, email me your contact as I'd like to look after you next time and ensure this doesn't happen again. Looking forward to hearing back from you. Many thanks! Andrea Moraes amoraes@thebavarian.com.au
Restaurant The Bavarian Sunshine Plaza responded on Fri, 4 Jan 2019

dined on Mon, 31 Dec 2018

Staff were lovely and helped with dietary options. Food was extra fast especially for new years Eve.
Volker Schmitz

dined on Mon, 31 Dec 2018

Great service. Noisy and friendly. Could have more gravy options and desserts we're a hit and miss. Newly opened so needs time to develop.

dined on Thu, 27 Dec 2018

Overcharged our drinks as cocktails were supposed to be 2for1. When we realised we asked for refund and i give them credit they did with little hassle. Our entree was delivered to the table after our mains. The schnitzel crumbs were soggy and didnt taste nice. Only decent meal at the table was the sampler platter.

dined on Sun, 23 Dec 2018

Great beir selection
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