The Esplanade Hotel - Bistro

Tracy W.

25 April 2022 • 29 reviews

5/10

Very disappointing tonight, went with family and friends. My meal came first, the others came a lot later. They had very little staff, was relatively busy too. My daughter had a sRead more

The Esplanade Hotel - Bistro (Owner)

Thanks Tracy for your feedback I have spoken to the Chefs about the delivery of your food I'm sorry it did not all come out together. Yes we have been understaffed a lot lately dueRead more

Meryl D.

25 April 2022 • 1 review

4/10

In the past the food here has been ok but today, we were all disappointed in our meals. The steak was not cooked properly and a very bad cut of meat, it was so grisly. The parmigiaRead more

The Esplanade Hotel - Bistro (Owner)

Hi Meryl thanks for your feedback I will pass this onto our Chefs so they can make sure this does not happen again. I will also follow up with our meat supplier as the meat should Read more

Tundi A.

5 March 2022 • 4 reviews

8/10

Service was excellent (thanks Rebecca). Food was really good and the view of the ocean priceless, what more could you want?

The Esplanade Hotel - Bistro (Owner)

Thanks so much Tundi

Karen M.

9 February 2022 • 2 reviews

8/10

Good price food was nice. However they did deliver main course before entree. We were there for a birthday celebration had to ask for plates spoons and knife for a cake. Thought thRead more

The Esplanade Hotel - Bistro (Owner)

Thanks Karen for your feedback, sorry you had a few issues. We appreciate you taking the time to let us know so we can improve in the future. Thanks again

Maria P.

29 January 2022 • 1 review

2.5/10

Most disappointing experience and I won’t be going back ever again due to terrible service and very poor management. Having made a 630pm booking we waited for 2.5 hours for our meaRead more

Mo L.

2 January 2022 • 7 reviews

10/10

Customer service was awesome!!!

The Esplanade Hotel - Bistro (Owner)

Thanks so much!

Judith B.

27 November 2021 • 25 reviews

5.5/10

The new sterility of dining is understandable, but no excuse for indifferent food. The pork roast of the day was a basic meal of thickly sliced, tasteless meat on roasted, unpeeledRead more

Glenn W.

15 October 2021 • 2 reviews

4/10

STAFF SEEM DISINTERESTED, AND VERY SLOW TO RESPOND.

Tundi A.

10 October 2021 • 4 reviews

6.5/10

Pizza had waaay too much cheese and as a result was sickly. The waitress wouldn’t arrange for an iced coffee (we were in the Bistro) even when another waitress suggested she call tRead more

Dean P.

9 September 2021 • 17 reviews

7/10

Food was just ok. The food as the ESPY has certainly gone off over the last 18 months.

The Esplanade Hotel - Bistro (Owner)

Thank you Dean for your feedback. We appreciate your time taken to let us know about your recent dining experience. Your feedback has been passed onto the kitchen. Cheers

Tanya D.

20 August 2021 • 16 reviews

10/10

It’s hard to find somewhere where there’s no complaints with a party of 12! The chef listens and is happy to accommodate changes without the additional cost. Can’t wait to return!

Steve M.

18 August 2021 • 36 reviews

8.5/10

The food was great. Wife had Pork Rib Eye & I had Chicken Schnitzel. Seating a little too close in these times.

Jenna H.

17 July 2021 • 1 review

9/10

Food was lovely and they have a big space for kiddies to hang out without bothering people. Plus the play room, which is great for families. Price is reasonable. We go here often aRead more

Vicki D.

9 July 2021 • 3 reviews

10/10

I couldn't compliment the staff. Enough. Everyone was super nice and felt like we knew them even though we had no idea who they were. One lad stood out who asked what were in the pRead more

David s.

30 June 2021 • 6 reviews

8/10

Great views over the jetty sitting in front of the window and fisherman's trilogy was good with a good sized serve, fast service. We will be back.

Judith B.

26 June 2021 • 25 reviews

7/10

Great venue to enjoy coastal view. However the roast of the day was strange. Root vegetables and pork flooded with gravy. No greens at all, and had to ask for apple sauce and mustaRead more

Judith B.

26 May 2021 • 25 reviews

5.5/10

Great sea view. Pity the food isn’t as great. Three quarters of an hour wait, no fresh rolls with butter offered as other pubs do these days. My rump steak was medium and dry, not Read more

David L.

26 May 2021 • 26 reviews

8/10

The service was very good and the staff were very friendly and professional the food was very good all our meals were a good size and cooked well the beer was good prices and not tRead more

The Esplanade Hotel - Bistro (Owner)

Thanks David for your feedback. Glad to hear you enjoyed your time with us.

Dean P.

5 May 2021 • 17 reviews

8/10

Disappointed with the new style accompaniments to the meals..

The Esplanade Hotel - Bistro (Owner)

Thanks Dean for your feedback. If you are happy to elaborate on the style accompaniments to the meals can you please email us at esplanadehotel@alhgroup.com.au. We would like to diRead more

Judith B.

11 April 2021 • 25 reviews

6/10

Busy Sunday, long wait - average meals. Better during week I believe.

The Esplanade Hotel - Bistro (Owner)

Thanks Judith for your feedback.