The Gardens by Lotus

John N. • 25 reviews

14 February 2021

8.5/10

Friendly welcome, the ambience and views outstanding! The food was delicious and we did manage to fit in some seconds of our favourite dishes. The table service was a little up and down, but one particular waoter picked up on this and ensured our experience was not marred by this. Dessert was out of this world! We will be back!

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Chelsea s. • 3 reviews

21 November 2020

4.5/10

I booked ala carte however I got told only set menu bottomless yum cha upon arrival $69 per person for yum cha, the food was average. Didn't re order anything and some dishes we hardly touched and send back to the kitchen. Not worth the money, I would have prefer a normal yum cha lots of variety...

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Megan H. • 4 reviews

17 October 2020

10/10

Amazing food, great service, gorgeous atmosphere! Highly recommend!

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The Gardens by Lotus • Owner

Hi Megan, Thank you for your wonderful feedback. We are so happy to hear you thoroughly enjoyed your experience with us in the Garden. We hope to see you again very soon. Kindest regards Amelia

Lauren N. • 2 reviews

23 February 2020

7/10

The view and table we were seated at was fantastic, stunning location, staff were friendly and very attentive however the food was average unfortunately.

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The Gardens by Lotus • Owner

Hi Lauren, Thank you for your wonderful review! We are so happy to hear you enjoyed the beautiful location at The Chinese Gardens and that you were so pleased with the level of service. It is disappointing to hear that you did not enjoy your food as much as we would hope, we would love to hear more about this to ensure we can continually improve our experience for our guests. Please feel free to reach out to enquiries@lotusdining.com.au Kind Regards, Brittany

Chirag S. • 2 reviews

27 January 2020

4.5/10

Worst service ever. No one even smiled at us. Food was very average

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The Gardens by Lotus • Owner

Hi Chirag, Thank you for your comments on your recent visit with us at The Gardens by Lotus. All feedback allows us to learn and grow as a company. At Lotus we pride ourselves on continuous, first class service and it seems on this occasion we let you down. For that, I would like to sincerely apologise from all the passionate team at Lotus Dining. We would hate for this to deter you from dining with us again, and can assure you your experience is not a regular occurrence. We hope to see you again in the near future, all the very best. Kind Regards, Brittany

Tyler T. • 13 reviews

25 January 2020

9/10

Super service.

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The Gardens by Lotus • Owner

Hi there, Thank you for great review, we really appreciate it! We are so glad to hear that you had a lovely time and hope to see you again soon! Kind Regards, Brittany

Mathew M. • 5 reviews

11 January 2020

9/10

Very relaxing setting (unlike most Chinese restaurants) with the Chinese Gardens. Food is good but limited compared to Lotus' other restaurants.

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The Gardens by Lotus • Owner

Hi Mathew, Thank you for your lovely review! It is so good to hear that you enjoyed your experience with the team! We hope to welcome you through our doors again very soon! Kind Regards, Brittany

Rosemary S. • 15 reviews

23 December 2019

9/10

Interesting food in such a beautiful, serene setting. The crispy pork is so crunchy, definitely worth trying, The service was very friendly and efficient.

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The Gardens by Lotus • Owner

Hi Rosemary, Thank you for taking the time to leave a review! We are delighted to see that you enjoyed your time with us and look forward to welcoming you back again soon! Kind Regards, Brittany

Lauren K. • 5 reviews

14 December 2019

7/10

Lovely setting in the Chinese gardens. Food was generally lovely - though can’t recommend the ‘crispy pork belly’ - fatty and served like batteries calamari. Beef with beens and corn was exceptional, and dumplings great. Good wine. A bit understaffed for a Saturday evening.

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The Gardens by Lotus • Owner

Hi Lauren, Thank you for taking the time to leave a review, we will be sure to pass along your feedback to the team. We are delighted to see that you enjoyed your time with us and look forward to welcoming you back again soon! Kind Regards, Brittany

Rosemary S. • 15 reviews

30 November 2019

9/10

We popped in for morning tea. We only tried the souffle $20, a trifle expensive but very yummy. The other bowls looked very interesting, worthy of a return visit.

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Sarah C. • 21 reviews

28 November 2019

9/10

Great scenery and food. Will be back.

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The Gardens by Lotus • Owner

Hi Sarah, Thank you for taking the time to leave a review! We are delighted to see that you enjoyed your time with us and look forward to welcoming you back again soon! Kind Regards, Brittany

Angela L. • 28 reviews

24 November 2019

10/10

Lotus has outdone itself in Chinese Gardens. Superb food, service and setting. Very family friendly too. Our group came with two infants (two prams + high chair) and the staff were very accommodating.

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The Gardens by Lotus • Owner

Hi Angela, Thank you for great review, we really appreciate it! We are so glad to hear that you had a lovely time and hope to see you again soon! Kind Regards, Brittany

Susan P. • 1 review

17 November 2019

8.5/10

Beautiful setting and staff were welcoming and helpful. On a chilly day, blankets were offered, and the view of the gardens was delightful. Lovely food.

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The Gardens by Lotus • Owner

Hi Susan, Thank you for great review, we really appreciate it! We are so glad to hear that you had a lovely time and hope to see you again soon! Kind Regards, Brittany

Sarah C. • 21 reviews

14 November 2019

9/10

Beautiful views of the Chinese Garden. The food was delicious. Enjoyed the rolls, Brussel sprouts and crispy tofu. The waitress sat us near the water. We will definitely be back. :-)

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The Gardens by Lotus • Owner

Hi there, Thank you for your lovely review! It is so good to hear that you enjoyed your experience with the team! We hope to welcome you through our doors again very soon! Kind Regards, Brittany

Tim F. • 2 reviews

1 November 2019

9/10

A real surprise that we never knew existed! Had a great time.

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The Gardens by Lotus • Owner

Hi Tim, Thank you for taking the time to leave a review! We are delighted to see that you enjoyed your time with us and look forward to welcoming you back again soon! Kind Regards, Brittany

Sonja C. • 3 reviews

22 October 2019

10/10

Outstanding A special place for special occasions Except for the pork belly dish Every dish we tried was sensational We will go back with our children for such a beautful experience

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The Gardens by Lotus • Owner

Hi there Sonja, Thank you for taking the time to leave a review! We are delighted to see that you enjoyed your time with us and look forward to welcoming you back again soon! Kind Regards, Brittany

Sonja C. • 3 reviews

21 October 2019

10/10

Tofu with mince pork is best we have ever had We found one of the dishes different from what we expected The head waitress right away offered to replace with another dish. It was very sweet and professional at the same time The wild mushroom dish and the dessert were more than 5 stars in terms of the taste & presentation I have already told other families to try before it's discovered by too many people therefore too crowded I told my husband who is going to Shanghai next month that he would be lucky to find a better Chinese restaurant there in terms of ambience and class the Gardens by Lotus provides On a spring day It's breathtakingly beautiful to sit by the cascade or by the lake

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The Gardens by Lotus • Owner

Hi Sonja, Thank you for your lovely review and for recommending us! It is so good to hear that you enjoyed your experience with the team! We hope to welcome you through our doors again very soon! Kind Regards, Brittany

Roy L. • 43 reviews

19 October 2019

6/10

Less choice for DimSim or for main menu, under hand service!

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The Gardens by Lotus • Owner

Hi there, Thank you for taking the time to provide your feedback, this has been passed along to the team. It is disappointing to hear that you did not enjoy your time with us, we do hope we can welcome you through our doors again to show you how great Lotus can really be! Kind Regards, Brittany

David S. • 24 reviews

11 October 2019

9.8/10

The view to The Garden of Friendship worth a visit on its own. The food was complimentary to the location.

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The Gardens by Lotus • Owner

Hi David, thank you for taking the time to review The Gardens By Lotus. We're pleased to read that your visit was positive. We hope to welcome you again soon. Kind regards, Corey.

Barbara H. • 150 reviews

11 October 2019

8.8/10

Unfortunately the menu has changed since our last visit and the scallop dumplings are no longer available which was our favourite dish. However there is still plenty to chose from and the setting is just beautiful!

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The Gardens by Lotus • Owner

Hi Barbara, thank you for taking the time to review your experience at The Gardens By Lotus. We update our menu periodically to keep it relevant and in-tune to the season. I will pass on your kind feedback regarding the scallop dumplings. We look forward to welcoming you back to Lotus in the near future. Kind regards, Corey.