51 Verified Diner Reviews

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Total Score

51 reviews
Value for money

dined on Sun, 2 Jun 2019

Had my birthday drinks here as the sun set and it was glorious. The food was great, the cocktails were delicious and the atmosphere was relaxed and happy. I'll definitely be back

dined on Sat, 1 Jun 2019

The service was the best I’ve ever received, the set up was great and the drinks and food were amazing. Very accommodating.

dined on Sun, 26 May 2019

A great atmosphere!

dined on Sun, 26 May 2019

It was beautiful

dined on Wed, 22 May 2019

The service could definitely improve - would make a huge difference.

dined on Fri, 17 May 2019

We did not have dinner as there was another function. There was no one to help us out. WORST NIGHT EVER!! Terrible service Did spend any money the bar was full.

dined on Sun, 12 May 2019

Unfortunately, we were very disappointed with the food, it seemed as though it had been prepared that morning and we ate at 5pm that afternoon. The waitress' were inconsistent in advice, apparently, we weren't allowed OJ that was only for children but it did not indicate that on the online menu. The Venue its self is amazing and the views were the main delight of the afternoon. This event had huge potential however it was not quite what we expected. The tea was also very limited the only reason it could be called a high tea was sweets and savory small bites on a tear platter. I hope next year improved from food and drinks.

dined on Sun, 12 May 2019

Great location and view
Thank you for taking the time to provide us with feedback! It's good to hear that you enjoyed the great views that The Howling Moon has to offer! We hope that you will be back again soon.
Kurt Hartmann, The Howling Moon responded on Tue, 14 May 2019

dined on Sun, 12 May 2019

I have been to the Howling Moon on many occasions prior for drinks, gatherings and whatnot, however the Mother’s Day High Tea experience was a let down. Throwing an assortment of petite edible items on a tiered stand doesn’t make it high tea. You also need a selection of tea. And in a teapot at that. The tea was brought around in what looked like a caterers thermos - mine was cold and I sent it back for a hot brew. 25 minutes later I was still waiting for my hot tea. Another let down was the one scone per person. This does not suffice as a high tea and I strongly recommend management does some research on well known high tea institutions. There is potential for something wonderful but this wasn’t executed on this occasion.

dined on Sun, 12 May 2019

I went here for the Mother's day high tea. To access this restaurant you need to use the lift but the lift doesn't work until 9:30am which was the time of our booking. Please consider putting a sign in the hotel reception or providing this information when you call to confirm bookings so that you don't have masses of people asking the concierge. We were seated straight away and given champagne, tea and coffee. Juice was also supposed to be offered according to the menu but wasn't. We received our food within 15 minutes of being seated but we were given seafood when I requested no seafood and I even mentioned it again when my booking was confirmed. It was 15 minutes later when the child in our group recieved their food and that was after asking 3 separate staff about it. Half a fairy bread sandwich, a ham and cheese roll, a small doughnut and a mini muffin was definitely not worth the $30 we paid. There should have been a drink included with the kids meal instead of us having to pay extra for a hot chocolate. We asked 4 times for more tea and coffee and also asked for water which never came. The view was beautiful and the staff were friendly but there weren't enough of them to meet the demands of the customers. Overall it was overpriced and wasn't a great experience.
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