Amazing Food, friendly service. Wine list could do with a lift but the food is 11 out of 10. Outdoor area looked amazing but weather prevented that - indoors is ok - nice and clean/tidy but outside in nice weather if definitely the place to be.
It was ok initially bcz when w got to the venue, we requested for the heater and they complied immediately. But when it was time for food delivery, it was below standard. I ordered garlic rice and they delivered fried rice. They took it away when I told them it was wrong. Then few minutes they bought the same fried rice back even if I told them it wasn't what I ordered but I said I am happy to take it and pay for it. Few minutes later, they came back and took it then gave it to the table next to us. In this pandemic, if it was a food that has been from another table couple of times and bought to me, I will never take it. Worst, our dinner weren't served at the same time. My husband was about to finish his meal when ours were delivered....and when all of us almost finished our meal, that was the only time that they served my daughters pad see ew. We basically did not have our meal together. We paid more than 160 for 5 people and it wasnt too cheap so we at least expect good service.
Icon has a beautiful outlook across the harbour. The staff are friendly but quite absent. We had to flag down staff for basic service and at no point were asked what was needed. We were in the restaurant for 40 minutes before we were offered a single item. To its credit, the food was outstanding.
This little restaurant is definitely worth a visit. The best Thai food, excellent presentation and different to the "usual". Try the special Seafood in Coconut Shell and the Pineapple Fried Rice. Friendly, welcoming staff and lovely setting by the harbour. We will return.
Absolutely amazing food!! Best food I’ve ever had!! I already want to go back!!
On arrival was offered choice of table, inside or outside. Presented with menus & jug of iced water. Made most welcome. After approx. 10 minutes orders taken & entree arrived after 10 mins. & WOW flavours like we had never tasted before, Tom yum seafood & satay sticks. Approx 15-20 mins. Out came mains, soft shell crab with garlic & pepper, also chilli & basil stir fry with chicken + rice. Beautiful flavours & quite large servings. With 1 glass of wine & 1 Singha beer $94.00. Great value & great service will definitely return.
We come here regularly for dinner and absolutely love the food. Brilliant and friendly staff. Definitely recommend!
Today was my 4th visit to this wonderful Thai Restaurant and the only time I have been a little disappointed. My grandson had the Satay Skewers & loved it. He only had leftovers because he is not a big eater. I ordered Penang Currry it was deliciuos except the beef was very tough & chewy. Had 5his for my birthday on 27th Feb and was delicious. Still love this restaurant.
The meals were very generous in size & were delicious.Service was very attentive & always with a smile.Would definitely visit again & close to our Rydges Accomodation.
Again, cannot say how great this place, view, service and, especially, the food is. Absolutely BEST Thai not only in Newcastle but anywhere. Highly recommended..Thank you The Icon.
The food was sensational & the staff were wonderful... We got everything we asked for with no fuss whatsoever... We’ll definitely be back, thankyou !!!
Amazing food and friendly service.
Meals took nearly 1 and a half hours to come out, the dishes we ordered were 40 mins apart, food was cold and we had to chase our meals up, they had forgotten about them totally , very disappointed to say the least
Delicious food with a great view and all for a very reasonable price. We will be going there again.
I love this restaurant! They are so accomodating, polite, the food is absolutely amazing & the honestly in my opinion the best Thai food in Newcastle! I will continue going there for the beautiful service & amazing food !
Excellent casual dining, very friendly and efficient team. Welcoming of BYO. Great setting over looking the harbour. We will certainly be back.
Food was fantastic, friendly service and food was well presented. Would definitely eat here again!
Lovely authentic food, served by lovely welcoming people. Every dish was so tasty and vegetarians are very well cared for. We will be back for sure!
By far one of the best restaurants we’ve had dinner at in Newcastle.
This was our first visit to Icon Thai in Newcastle. We found the service very friendly. Unfortunately, even though we sat inside with the heater on, a cool draft was coming in through the door making us cold which wasn't pleasant. The food was very tasty and plentiful along with service. We will return in the warmer months.
Excellent customer service, cold water on our table straight away, every meal came with a rose on the side, views of the water.
I chose the mixed entree platter and Yellow Chicken Curry. Both dishes were very tasty and were generous servings. The service was fast, friendly and efficient. I would return again.
Awesome! Thanks for a great night.
Food ok, nice outdoor seating, would return