319 Verified Diner Reviews

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Total Score

319 reviews
Value for money

dined on Fri, 4 Jan 2019

Service needs improvement. We arrived at 6.30 pm, no one took our order and we were waiving at the staff but no one cares about us, at 7 someone showed up. Half hour wasted, then our dishes were ready til 7:30. Such a terrible service. Food was okay. Steak was not that good. Bad Boy chips are great. I think that was the best part of everything! Barramundi was good. However I wouldn't recommend it to friends as the service is terrible and food is average. Only will be back for bad boy chips.

dined on Wed, 13 Feb 2019

Great staff- great food

dined on Fri, 1 Feb 2019

Great atmosphere and location and place to meet
Hi Peter, Thanks for the great review and for taking the time to post. Hope to see you in the hotel again soon. Cheers
Nici Nicholson, The Mail Exchange Hotel responded on Mon, 4 Feb 2019

dined on Mon, 21 Jan 2019

No natural light. Pretty dingy. Service was not very good at all. Only one person on during lunch time. Meals were nice and good sized. Some loud construction work going on inside while we were eating.

dined on Fri, 18 Jan 2019

The food is yummy and the portion is large.
Vickie Morris

dined on Sat, 5 Jan 2019

Went here with some big eaters and the steak did not let us down. Shared the wings for entree. Delicious. Service good. Drink selection very good.
Hi Vickie, Thanks for the great review! Your comments will be passed on to the team. Hope to see you in the hotel again soon. Cheers
Nici Nicholson, The Mail Exchange Hotel responded on Fri, 18 Jan 2019

dined on Thu, 27 Dec 2018

Staff was friendly. Food was ok.

dined on Mon, 24 Dec 2018

Great service and the Christmas chocolate was a nice touch.

dined on Wed, 19 Dec 2018

service was the best thing
What a great review! Thank you Elif. I will pass your comments on to the team. Cheers
Nici Nicholson, The Mail Exchange Hotel responded on Sun, 23 Dec 2018

dined on Tue, 18 Dec 2018

Pleasantly surprised after seeing poker machines downstairs and we were whisked off to the restaurant and couldn't hear the poker machines
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About The Mail Exchange Hotel

Signed, sealed, delivered - I’m yours Mail Exchange Hotel. This historic Melbourne venue is the perfect spot for wining and dining - open for breakfast, lunch, dinner and everything in between. Housed on the lower ground level of the old Mail Exchange building this place is steeped in history and old school grandeur. As soon as you enter you’ll be sold - no need to return to sender. If you’re feeling peckish hit the lounge and order a few snacks, but if you’re after something more substantial sidle into the bistro and dine on pub grub classics that have had their flavour dial turned right up. This place is ideal for groups, so get your mates together and get ready to drink and dine in style. Best dish: chicken parmagiana: panko and parmesan crumbed chicken breast, roasted tomato Napoli sauce, virginia ham and mozzarella cheese + chips and salad.

The Mail Exchange Hotel Address

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