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Pub Grub Good for groups

The Mail Exchange Hotel


Average price $60

Cannot be reserved on TheFork

Cannot be reserved on TheFork

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Restaurant menu

  • Average price $60 Special request
Calamari Salad (DF*) (GF*)
Korma (GF*) (V*)
Char Grilled Pork Cutlet
See à la carte and set menus

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Ratings & Reviews


based on 265 reviews
Only customers who have dined at the restaurant after making a booking on TheFork can leave a review.
Quality of food :8.6/10
Service :9.1/10
Setting :9/10
  1. Thapanee c.
    Thapanee c.
    • 5 reviews

    Best steaks and chips

  2. Dianne T.
    Dianne T.
    • 9 reviews

    Always a great place to dine in Melbourne

  3. Stuart B.
    Stuart B.
    • 9 reviews

    Nice setting for a city pub. The staff member who served us was really friendly. Always enjoy the Bad Boy chips, accompanying a meal here. Worth a visit.

  4. Sue M.
    Sue M.
    • 3 reviews

    Older style establishment, staff were lovely, food was nothing special but acceptable. As brekky goes , eggs were good... bacon was a bit over done, tomatoes and mushrooms a bit under cooked. Chairs were very uncomfortable, we moved to a cocktail table which was hard to eat from, too high for short person!

  5. Rosaline S.
    Rosaline S.
    • one review

    The Mail Exchange Hotel was recommended by a work colleague and didn't disappoint. Everything was clean and the meals were reasonably priced. The service wasn't too bad either. It was cosy and comfortable. We'll be back.

  6. Michelle P.
    Michelle P.
    • one review

    Lovely meal (barramundi), fantastic service with friendly staff. Calm atmosphere in dining room, which is located well away from the pokies section. Will visit again.

  7. Alana P.
    Alana P.
    • one review

    Location, atmosphere, service and set up was superb. The food and prices they charge didn’t match. $28 for a lamb salad was steep when it was essentially mixed lettuce with some shredded lamb throughout. Flavours didn’t quite work together. The chicken parma was under whelming, barely cooked and the crumb on the chicken was soggy. Overall the food was quite disappointing for the price. Would come back for some drinks but wouldn’t eat here again.

  8. Ann W.
    Ann W.
    • one review

    We are from Shepparton and we love coming to The Mail Exchange Hotel whenever we come to Melbourne. The staff are very friendly and the food is good.

  9. Tegan E.
    Tegan E.
    • one review

    Atmosphere, food and staff are great, welcoming and professional. Second year we have had our office Xmas dinner here and we will are all looking forward to returning, some before next Xmas.

  10. Michael N.
    Michael N.
    • one review

    Great food and service will not hesitant to recommend to friends and family. The scotch fillet was cooked exactly as per my request. Keep up the good work

  11. Lisa C.
    Lisa C.
    • one review

    Lovely staff, and excellent venue to sit back and relax with friends. The food was amazing also.

  12. Lisa C.
    Lisa C.
    • one review

    I flew in from interstate for a lunch and this hotel is the PERFECT location, almost across the road from the SkyBus depot. I was met at the door and directed to the dining room. The staff were wait staff were attentive and put water on the table as I arrived without being asked. I thought my chicken breast with leek mash was very tasty, I didn't get to ask others, but there were all a good/generous size. The restroom is Very nice, the girls were impressed. If I have to fly to Melb for a day for lunch, I would definitely come back as the decor is quite nice and it was quiet enough for our table of 7 to be able to talk to everyone on the table; rare these days with restaurants of hard surfaces.

  13. Wendy H.
    Wendy H.
    • 4 reviews

    Overall everything was good. Only issue is that one of the four dishes did not come out with everyone else's and it was a few minutes before it came out. Other than that everything was rather pleasant.

  14. Jazmine E.
    Jazmine E.
    • one review

    Fantastic find. Will return soon. Cleanest and most pleasant toilets I have ever been too besides in a home. Excellent customer service from our wait staff and host!

  15. A A.
    A A.
    • 266 reviews

    Great waiter service. Friendly but not intrusive.

  16. A A.
    A A.
    • 263 reviews

    Has a nice vibe. A good city pub in a great old building. Staff friendly. Love the bad boy chips!

  17. Joff J.
    Joff J.
    • one review

    Location was great for people meeting up before airport & trains

  18. A A.
    A A.
    • 283 reviews

    Great venue, we commute from all over Victoria to Southern Cross for regular meetings.

  19. A A.
    A A.
    • 269 reviews

    Great place to eat

  20. A A.
    A A.
    • 287 reviews

    Was very nice. Ambience spoilt by the trivia comp next to the dining room which made conversation difficult

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More information

Opening time

7am - 3am

How to get to the restaurant

688 Bourke St, 3000, Melbourne (VIC), Australia, RestaurantAddress

Directions to get there


About the restaurant

Signed, sealed, delivered - I’m yours Mail Exchange Hotel.

This historic Melbourne venue is the perfect spot for wining and dining - open for breakfast, lunch, dinner and everything in between. Housed on the lower ground level of the old Mail Exchange building this place is steeped in history and old school grandeur. As soon as you enter you’ll be sold - no need to return to sender. If you’re feeling peckish hit the lounge and order a few snacks, but if you’re after something more substantial sidle into the bistro and dine on pub grub classics that have had their flavour dial turned right up. This place is ideal for groups, so get your mates together and get ready to drink and dine in style.

Best dish: chicken parmagiana: panko and parmesan crumbed chicken breast, roasted tomato Napoli sauce, virginia ham and mozzarella cheese + chips and salad.



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