326 Verified Diner Reviews

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Total Score

326 reviews
Value for money

dined on Sun, 8 Jul 2018

The food was good but the service was poor considering they were not busy.

dined on Fri, 6 Jul 2018

We had an absolutely stunning truffle dinner! Big thank you to Andre, kitchen crew, front of house, and everyone who made this possible.
Hi Garett, We are so pleased to hear that you thoroughly enjoyed the Truffle dinner. Andre did create an amazing menu and Christine worked really hard to making everything else perfect. Thank you for attending and your comments will definitely be passed on. Cheers
Nici Nicholson, The Mail Exchange Hotel responded on Sun, 8 Jul 2018

dined on Thu, 28 Jun 2018

Pre football dinner and drinks. Was very busy. Dinner took nearly an hour. Food, not worth the wait. Will go back again, but probably not for the food
Hello Shane, Thank you for taking the time to write a review. Your comments on the standard of food have been passed on to the chef. Cheers
Nici Nicholson, The Mail Exchange Hotel responded on Tue, 3 Jul 2018

dined on Thu, 28 Jun 2018

Booked table for 5.45 pm thinking this would be in plenty of time to eat and attend football game commencing at 7.20 pm at nearby Etihad Stadium. Still waiting to be served our meal at 7.00 pm. Missed nearly all of the first quarter of the game. A waitress was apologetic but said s=there was nothing she could do about it. Asked us it we would like to talk to management. No point as we won't be going back to the hotel.
Hello Ian, Thank you for taking the time to write a review. We are very disappointed at having let you down with the standard of service you received on your last visit to our venue. We do pride ourselves on prompt and efficient service, unfortunately on this occasion we were hindered in the kitchen and struggled to get the meals out in a timely manner. You do have our sincerest apologies.
Nici Nicholson, The Mail Exchange Hotel responded on Sun, 1 Jul 2018
Oliver Blumberg

dined on Sat, 9 Jun 2018

More staff required when busy as we had to constantly wait for service

dined on Sat, 2 Jun 2018

Great spot for before or after the footy!

dined on Sat, 2 Jun 2018

We had a group of 25 people for lunch before the football at Etihad Stadium. We had only 75mins, the staff were accomodating, we give large table is a slightly separate section and the service was fantastic very attentive and fast. Food is easy pub food and reasonable value. Definitely recommend for large groups with a time limit. Thank you

dined on Fri, 1 Jun 2018

Delicious steak. Friendly helpful staff. Comfy multi area seating. Ticks every box.
Hi Christy, What a great review! Thank you for taking the time to post your positive experience with us. Knowing that you enjoyed all that we offer makes us very happy and we look forward to seeing you again soon. Cheers
Nici Nicholson, The Mail Exchange Hotel responded on Mon, 4 Jun 2018

dined on Sun, 27 May 2018

Uninspiring food with room for improvement.
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About The Mail Exchange Hotel

Signed, sealed, delivered - I’m yours Mail Exchange Hotel. This historic Melbourne venue is the perfect spot for wining and dining - open for breakfast, lunch, dinner and everything in between. Housed on the lower ground level of the old Mail Exchange building this place is steeped in history and old school grandeur. As soon as you enter you’ll be sold - no need to return to sender. If you’re feeling peckish hit the lounge and order a few snacks, but if you’re after something more substantial sidle into the bistro and dine on pub grub classics that have had their flavour dial turned right up. This place is ideal for groups, so get your mates together and get ready to drink and dine in style. Best dish: chicken parmagiana: panko and parmesan crumbed chicken breast, roasted tomato Napoli sauce, virginia ham and mozzarella cheese + chips and salad.

The Mail Exchange Hotel Address

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