The Morrison Hotel - Fiascos Steakhouse

Marnie C. • 1 review

19 November 2023

6/10

Three meals were good. One had fillet steak which was extremely raw even though wanted it medium rare. Tried to get attention of staff to see if they could cook it longer. No staff to be seen. Dog had a great dinner. The ravioli was Woolworths brand. Daughter very disappointed as she thought it would be made in restaurant. She didn’t eat it either.

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hi Marnie, Thank you for your review I am sorry to hear about your meals I will pass your feedback onto the chef. Kind regards Michael Bird-Stanton Venue Manager

Katie H. • 1 review

19 November 2023

5.5/10

Food was just "ok". Hotel is a bit dingy and run down. Staff were friendly but with struggled understanding English and had difficulty finding our booking.

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hi Katie, I'm sorry you feel that way, Kind regards Michael Bird-Stanton Venue Manager

Natalie G. • 1 review

17 November 2023

8/10

It was a busy night and there were a lot of people dining in but our meals arrived so far apart - my kids meals immediately then probably 20-30 minutes later my husband’s meal and then probably another 20 minutes after that my meal arrived, after following up twice with the wait staff. The waiter was amazing though and his service made up for the wait. The food was delicious, one of the best meals I’ve had in a long time - I ordered the gnocchi and my husband had an eye fillet. The only other thing is that I think they were preparing for a function so as soon as people finished their meals, they were cleaning tables and then taking the tables and chairs away so by the time we left we were almost in an empty room sitting at our table. The chaos of moving the tables and chairs around was quite disruptive and it felt like we needed to hurry and leave so they could take our table. Not easy to do when you have to wait so long for your meal! I would definitely go back, but not on a Friday night!

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hi Natalie, Thank you for your review we really appreciate it and look forward to seeing you again. Kind regards Michael Bird-Stanton Venue Manager

Greg J. • 1 review

17 November 2023

5/10

A Steak House I’d passed most days in the last 20 years and have been meaning to try. Booked online for a 6:30 booking on a Saturday night. Arriving we were informed that we could only sit inside if we were finished by 7:30. We were there for a birthday dinner (6 of us) and thought we didn’t want to rush, so decided on an outside table. You could feel the grit (dust) on the table. The menu is reads quite well with a great choice of steak cuts. We asked to order and we had the choice of ordering via table app or table service. We could not split between both. We ordered drinks with our food at the same time. After 15 mins (when most drinks had arrived) I had to go and ask where our beers were, and why it took 15 minutes for a beer to arrive in a pub? The food arrived. The steaks were okay, but don’t ask how we’d like our steak cooked if instructions cannot be followed. The steaks were over cooked, and the Caesar Salad side was unedible. I don’t don’t see a need to ever return as there are much better steaks at other pubs.

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hi Greg, I am sorry to hear about your experience here. And will have speaking with both grill chefs and bar staff. Kind regards Michael Bird-Stanton Venue Manager

Richelle H. • 1 review

12 November 2023

7.5/10

Excellent customer service, only fault was garlic bread came after we finished meal

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hi Richelle, Thank you for your review and feedback. Looking forward to seeing you again soon. Kind regards Michael Bird-Stanton Venue Manager

Kelly G. • 1 review

11 November 2023

9/10

We dined here for my parents 55th wedding anniversary as a family ???? Food presentation, serving size & taste was outstanding - service was excellent (even though they appeared to be short staffed) - value for money was 10/10 ☺️ The only thing was parking was a tad tricky - but that’s to be expected anywhere inner city these days ???? We’ll be back for sure ☺️

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hello Kelly, Thank you so much for your wonderful review and we look forward to seeing you again soon. Kind regards Michael Bird-Stanton Venue Manager

Melgie A. • 1 review

9 November 2023

10/10

The food is always excellent and the service.120% Always recommend this place.

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Rob K. • 2 reviews

16 October 2023

6/10

The food was gods but not great. One of the baked potatoes wasn’t baked

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hello Rob, Thank you for our review and feedback, I do apologise about the house potato. I will pass your feedback into the head chef. Kind regards Michael Bird-Stanton Venue Manager

Pepper S. • 1 review

12 October 2023

10/10

I love the foods, I love the place and I love the staff. Everyone was helpful, friendly and service was great!

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hello Pepper, Thank you for your wonderful review we really appreciate it. Looking forward to seeing you again soon. Kind regards Michael Bird-Stanton Venue Manager

Kerrie S. • 1 review

9 October 2023

10/10

The quality of the meals and the service was excellent. Staff are always friendly it's a very pleasant place to dine

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hello Kerrie, Thank you so much for your wonderful review, we really appreciate it. Kind regards Michael Bird-Stanton Venue Manager

Donna C. • 1 review

28 September 2023

6.5/10

Couldn’t fault the waitress service ,very friendly and professional .The food was a little disappointing , we ordered the Cobb Loaf with Garlic and from memory from previous visits a small Cobb with a serving of garlic butter was served , on this occasion 4 slices of bread with garlic butter was brought out . The eye fillet steak I ordered medium rare was over cooked and quite chewy . A little disappointed after spending over $152 for 2 people to dine in and the food was served not what we thought we had ordered and paid for

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hello Donna, Thank you for your feedback. Sorry to hear that you were not happy with the Garlic bread we changed our menu 6 months ago and that was one ifd the thing that got changed. Its the same loaf just cut up. I will pass on your feedback to the grill chef about the cooking style of your steak. Kind regards Michael bird-Stanton Venue Manager

Larry S. • 2 reviews

17 September 2023

10/10

Always great food great service. atmosphere is always good. Best steak rated top meat place cooked to perfection and sides were perfect

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hello Larry, Thank you so much for your wonderful review. We really appreciate it and look forward to seeing you again soon. Kind regards Michael Bird-Stanton Venue Manager

Matty T. • 2 reviews

13 September 2023

9/10

Always a great steak to

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hi Matt, Thank you for your review we really appreciate it and look forward to seeing you again soon. Kind Regards Michael Bird-Stanton Venue Manager

Claire M. • 1 review

9 September 2023

5.5/10

It's obviously changed hands in the restaurant. Food was good but not like it used to be and ive come here for a few years. We weren't served or offered drinks with the expectation we use the qr code. I've never used the qr code at The Morrison. I've always liked the service provided. The new owners need to up their game and teach staff to serve customers.

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hi Claire, I'm sorry to hear this and will pass on your feedback to our head office.

Jenny B. • 8 reviews

1 September 2023

10/10

We were celebrating a birthday, it was excellent venue and staff especially Mel who looked after us , we have been a few times but that was the best ever, definitely going back for more, great job ????????

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hello Jenny, Thank you so much for your wonderful review. we truly appreciate it and look forward to seeing you again

Benjamin W. • 3 reviews

30 August 2023

7.5/10

Steaks are not what they used to be at The Morrison. They were the best in Brisbane until around late 2020. My guest had a steak which he said was passable. When he described the coleslaw & sauce as the best part of the meal there is obviously a problem. luckily i had the Chicken Parmigiana which was tasty & a large portion. The Wood Fired - Firecracker Chicken pizza was fantastic. They need to up their game big time with the steaks to get back to the quality they used to be. Staff were nice & friendly & not hovering over our table which normally annoys me.

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hi Benjamin, Thank you for you feedback and review we appreciate it and will be passing your comments onto our head chef in regards to the steaks. Looking forward to seeing you again. Kind regards Michael Bird-Stanton Venue Manager

Tod C. • 1 review

26 August 2023

9/10

always a favourite spot. seems like all places now though they prefer the use of the scan thing for menu. we asked for table service but were quickly forgotten and just used the scan thing. food great and wines great

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hello Tod, Thank you for your feedback and review we appreciate it. Kind Regards Michael Bird-stanton Venue Manager

Tom B. • 1 review

26 August 2023

7.5/10

The food was excellent but the service was very ordinary they brought the wrong ordered drink out twice,had to ask for dessert and for another round of drinks which a pint of beer ended up all over me the young waiter was very apologetic, but there was no thought of customer care from the person running the restaurant as I was going to the football with my pants and shirt drenched in beer when I went to pay and mentioned it to him he toot the piece of beer of the tab and did that begrudgingly, so first time there and maybe the last.

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hi Tom, Thank you for your review and feedback, it was great to talk to you over the phone and discuss this matter in further detail. I really appreciate it and understand where you are coming from. We do hope to see you again and make up for the service side of things. Kind regards Michael Bird-Stanton Venue Manager

PIA B. • 1 review

25 August 2023

5/10

The hotel is way to dark couldn’t read the menu Steak wasn’t/ isn’t all it’s crack up to be wasn’t cook to how I asked and was cold

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hi Pia, I’m sorry you feel that way, thank you for your feedback. Not sure what you mean by your What’s not recommendation as to us being expensive as you receive a 50% off for staff discount. Kind regards Michael Bird-Stanton Venue Manager

Vanessa P. • 61 reviews

16 August 2023

9.5/10

As always the food was well cooked and delicious. The staff are friendly and helpful.

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The Morrison Hotel - Fiascos Steakhouse • Owner

Hello Vanessa, Thank you for your wonderful review. We look forward to seeing you again soon. Kind regards Michael Bird-Stanton Venue Manager