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Average price $45 Special request

Scores & Reviews

based on 233 reviews
Only customers who have dined at the restaurant after booking on TheFork can leave a review.
Food :7.5/10
Service :8.1/10
Setting :8.3/10
  1. Kris M.
    Kris M.
    • one review

    We were a little disappointed with the restaurant as it was quite warm in there. When we asked for the airconditioning to be adjusted as it was warm we were told that they could understand how we were feeling as they were hot too but it couldn't be adjusted. The food was not value for money. This was our family get together for Christmas and it wasn't the best.

  2. Chris H.
    Chris H.
    • one review

    Value for money. Kid friendly

  3. Julia S.
    Julia S.
    • one review

    Great selection on the breakfast buffet. Every thing I had was very well presented and fresh. Had a vegetarian in our group who commented that they would have liked to have had mushrooms, avocado or beans without chorizo as another vegetarian option. Will definitely be back again soon!

  4. Dani l.
    Dani l.
    • 2 reviews

    We come here a fair bit. It is hit and miss. Tonight if you cant do spicy food you were left with roaat pork, sea food and salad and desert. Very disappointing and we have raised this with staff, improves then a couple of weeks later goes back to all spicey. Have suggested keeping mostly spicy dishes to there mexican wednesdays.

  5. Paul A.
    Paul A.
    • one review

    Need more non sea food selection for non sea food eaters. Needs some salad with no sea food in them. Service was outstanding. Desert bar was amazing.

  6. A A.
    A A.
    • 262 reviews

    Thoroughly enjoyable! Food exceptional! Variety amazing! Just great!

  7. A A.
    A A.
    • 259 reviews

    Very enjoyable dining experience. We all enjoyed the buffet selections.

  8. Dani l.
    Dani l.
    • 2 reviews

    Great. One of the only times. Great service.

  9. Jayne M.
    Jayne M.
    • one review

    We went for my sons 15th birthday. The food was wonderful and the selection was great. No matter what your taste preference was there was something for everyone. All five of us where very satisfied. Only thing I didn’t like since they upgraded it is they don’t include the soft drinks and coffee/tea in the meal anymore.

  10. Shane S.
    Shane S.
    • one review

    Felt rushed. Although I made a booking there wasn't a table reserved and staff were setting up for lunch so limited tables available to sit at

  11. A A.
    A A.
    • 298 reviews

    The seafood, especially the prawns and muscles weren’t fresh.

  12. A A.
    A A.
    • 277 reviews

    Disappointed there was no seafood buffet on

  13. A A.
    A A.
    • 267 reviews

    Food was amazing. Loved it all. Coffee wasnt the greatest though.

  14. Melissa T.
    Melissa T.
    • one review

    Great meal dessert selection was amazing

  15. A A.
    A A.
    • 269 reviews

    Charge extra for barista made coffee... Not great, should be included but other than that we loved it

  16. A A.
    A A.
    • 270 reviews

    Have been going to that restaurant for 25 years. Since being renovated to Palm House this is the first time I have been disappointed. Food is cold. Bring back the Bain Marie's to keep it hot. The variety of food has declined. Prawn quality has also declined. The atmosphere & view is still fantastic. Has always been a place to take Mum, Grandma & the kids without complication.

  17. A A.
    A A.
    • 263 reviews

    generally the food is good but there needs to be a selection that doesn't have spices in them as spice is a cultural taste and is not always acceptable to many capsicum is a food allegy to many and restricts the dining experience and last night , therer were too many dishes with that allegen in them

  18. A A.
    A A.
    • 276 reviews

    The drinks are very expensive

  19. Allison M.
    Allison M.
    • one review

    I will happily return for dinner again

  20. A A.
    A A.
    • 264 reviews

    I did prefer when you could self serve your own drinks before palm house was there and it was aqua. Just table water was asked for and not received had to ask the Bartender to bring us water

More information

How to get to the restaurant

The Ville Resort - Casino Sir Leslie Thiess Dr, 4810, Townsville, Australia

About the restaurant

The Palm House – Delicious Dining, Morning and Night

Taste the freshest food that tropical North Queensland has to offer with the all-new casual dining venue The Palm House, open for breakfast and dinner.

Featuring buffet-style dining, live cooking stations serving made-to-order meals, a show kitchen and an abundance of mouth-watering, locally-sourced produce, The Palm House caters for any appetite, small or large.

With seating for up to 340 people, guests can choose from indoor dining set in an open and relaxed atmosphere, or enjoy a meal outside by the infinity pool in the shade of our palm garden.

An extensive, ever-evolving menu includes a hot and cold breakfast buffet, fresh local seafood, prime meat and poultry from Queensland’s premium stockyards, international culinary delights from Asia, the Pacific and beyond, as well as fresh fruit, salads and vegetables sourced from the sun-drenched farms and orchards of North Queensland.

What to expect from The Palm House:

Buffet-style dining with the freshest local produce

Open for breakfast & dinner

A mixture of Indoor air-conditioning and al fresco dinning beside the infinity edge pool, and resort grounds

Features live cooking stations serving made-to-order meals

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