The Stamford Graziers Grill House

Sam P. • 1 review

1 December 2023

2/10

Food was cold. Waitress wasn’t understanding of our needs

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The Stamford Graziers Grill House • Owner

We're sorry to hear this was your experience dining with us, this is far from our normal standard of service and we do hope you will return in the future for us to provide a much more positive experience. The team at Stamford

Adele L. • 1 review

10 November 2023

4/10

We booked online and the only spot available was 8.30pm. When we arrived we were told the kitchen was about to close and we had to hurry up and order. We had to be asked to be moved away from this very large loud drunk group (the restaurant was almost empty so no sure why we were placed next to them in the first place). Food was average at best. As a steak restaurant the steak should be amazing and it wasn’t. We also had other dishes like pork ribs and prawns on rice and again all were very average. Love to support these local establishments but at this price and for such poor quality food we won’t be back. We did tell the wait staff and whilst polite in saying she would pass on the feedback to the kitchen - it was obvious she didn’t really care about our experience. Sad to write this review but hope they see it and improve. Specifically the wagu tasted like ordinary rump. The pork ribs were fatty and barely had enough sauce and the prawns were mushy on the inside like they had been frozen for too long. There was a lack of “care factor” to the meal and it was obvious the kitchen just wanted to go home - hire a chef that has pride and wait staff that care about the customer experience.

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The Stamford Graziers Grill House • Owner

Hi Adele, We're sorry to hear that you did not enjoy your visit when dining with us recently. We have since amended our booking slots so that you can book no later than 8 pm to stop this happening again in the future. We have also had a discussion with the chefs in regards to this review. We're disappointed that this was your experience as this is not our usual standard that we pride ourselves on. If you'd like to discuss this further please get in contact with the venue. We do hope to see you return. The management team at Stamford Hotel

Kelly K. • 1 review

5 November 2023

9/10

The Grazier grillhouse is always a favourite. The servers, Asrhyella and Chloe, are always amazing. The food always delicious.

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The Stamford Graziers Grill House • Owner

Thanks for the great feedback and we will pass on your kind words to Asrhyella and Chloe!

Felicia w. • 12 reviews

6 October 2023

9.5/10

It was a busy Friday night so it was abiti of a wait for food but it was worth waiting for. Steak was absolutely delicious. So tender and done it for my liking. I'll go there again ????

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The Stamford Graziers Grill House • Owner

Hi Felicia, Thank you for all the positive feedback! We are glad you had such a great experience with us and can't wait for you to dine with us again!

Ben P. • 1 review

26 September 2023

10/10

Great professional staff and exellent food.

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The Stamford Graziers Grill House • Owner

Hi Ben, Thanks for the review!

Sheryle B. • 1 review

17 September 2023

9/10

Menu had recently been changed but not updated Google - food was overpriced and overcooked - menu does not have a great selection

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The Stamford Graziers Grill House • Owner

Hi Sheryle, Thank you for the feedback. We will be sure to rectify our menu online.

Jackie S. • 2 reviews

12 September 2023

9/10

Have going to Stamford for years. Great atmosphere & the food is great most times but also has been good .

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The Stamford Graziers Grill House • Owner

Hi Jackie, Thanks for your positive feedback! We are glad you have been such a long time customer with us and we appreciate your service. Thank you

Karen G. • 3 reviews

6 September 2023

5/10

Menu is too small with not alot of options nor healthy options. Nearly every meal had chips or potatoes or rice. Meals are heavy.

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LEANNE R. • 3 reviews

8 August 2023

8.5/10

The food is always amazing. Presentation is great.

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The Stamford Graziers Grill House • Owner

Hi Leanne, Thank you for taking the time to leave us a review and for your kind words! We are glad you dined with us and had a great time!

Victor G. • 2 reviews

7 August 2023

8/10

The food was cooked correctly except a couple of dishes. They were under cooked when the roster be cooked medium very big steak came out. Ray person wasn’t happy apart from that everything else wasn’t too bad.

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The Stamford Graziers Grill House • Owner

Hi Victor, Thanks for leaving us a review and letting us know how your time went with us. We do apologise for those few meals that didn't quite turn out as expected but are glad overall you had a good time! We hope to see you again soon!

Suzanne C. • 1 review

22 June 2023

10/10

The food and service was fantastic, the restaurant wasn’t crowded or noisy. Will be coming back again . The facilities where clean . Our meals arrived quickly and where cooked to our liking.

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The Stamford Graziers Grill House • Owner

Hi Suzanne. Thanks for the awesome feedback!

Ken N. • 1 review

16 June 2023

10/10

Magnificent food wine and service We will return often

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The Stamford Graziers Grill House • Owner

Thanks Ken, can't wait for you to dine with us again!

Cassandra K. • 3 reviews

14 May 2023

5.5/10

It's a steakhouse. The knives supplied were not enough to cut through the steak , ended up with a small cut in my finger from trying to saw through it. Medium rare steak came very very rare. Couldn't get any attention so just gave up There is an older lady there who is lovely until you have any negative feedback, she gets very defensive and hard to talk to. It's been a long time since we've been there. They raised their prices and they are now the same as another high end steak house we like. We'll just go back there and give Stamford a miss in future.

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The Stamford Graziers Grill House • Owner

HI Cassandra, Thank you for taking the time to write a review. At Grazier's, we make sure to keep our customers happy with all aspects regarding customer service. However on this occasion it was not the case. We are truly sorry you had such an experience with us and we do appreciate you taking the time to leaving us your feedback so we can improve on this moving forward.

Steve D. • 1 review

3 May 2023

10/10

The staff were attentive (at pre COVID levels). Food was excellent - presentation and taste and the experience was very pleasant overall and everyone enjoyed themselves.

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The Stamford Graziers Grill House • Owner

Hi Steve, Thanks for dining with us! I'll be sure to pass on your kind words to our staff and chefs and hope you join us again soon!

Ruby H. • 1 review

12 April 2023

8/10

Steak was incorrect and cold. Had to be sent back. But was Perfect afterwards.

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The Stamford Graziers Grill House • Owner

Hi Ruby, Thanks for taking the time to leave us a review. We're sorry your steak wasn't right the first time, but we are glad you let us know and we were able to rectify it for you! Thanks for dining with us!

Nathan g. • 35 reviews

9 April 2023

8.5/10

Had the special, the squid ink seafood pasta which was amazing! They should have it on the menu permanently it was that good. The scotch fillet was just ok. It lacked those fat lines that make a scotch tender and was a bit lean. Overall really nice meal through.

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The Stamford Graziers Grill House • Owner

Hi Nathan, Thanks for the kind words, I'll pass onto the chef your thoughts on the seafood risotto and hopefully it can become a fan favourite for you, Hope to see you again soon!

Mandy C. • 1 review

2 April 2023

7/10

Restaurant it’s self is nice, unfortunately the food was average. The mustard mash with the lamb was so salty and tart that it was a struggle to eat. The kids fish and chips- the chips were ‘old’ and the fish was oily. The eye fillet was cooked ok, the other people said the food was ok. Although given the price tag I would have expected better quality and less quantity.

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The Stamford Graziers Grill House • Owner

Hi Mandy, Thank you for taking the time to leave a review. We hope you enjoyed your time with us besides the few mishaps with the food, we will let our chefs know so they can do better for next time! Hope you will dine with us again Thank you

Stephanie S. • 1 review

1 April 2023

5.5/10

The staff were friendly, but kept bringing us the wrong food because she didn't write our orders down. Salad was a sad mix, but chips were a highlight with the aioli.

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The Stamford Graziers Grill House • Owner

Hi Stephanie, We are sorry about the mix up with your food, we will be sure to speak to our staff and organise some better training for a better experience for you next time! Thanks for the review!

Wendy O. • 1 review

30 March 2023

9/10

Main meal was very good , dessert a little disappointing. I had choc tart it seemed to have way to much gelatine .

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The Stamford Graziers Grill House • Owner

Hi Wendy, we are glad you enjoyed your time with us! Hope to see you again soon!

Kevin P. • 1 review

18 March 2023

6.5/10

The experience was disappointing. We waited up to 45 minutes from when we received our drinks till a staff member came up & asked if we had received our entree. Clearly we hadn’t with the lack of plates on the table. As she went to find out what was going on with the entree, our main meals were bought out by another staff member. We were probably a third of the way through our mains when the entree arrived. Yes they apologised & didn’t charge us for the entree but still it was disappointing

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The Stamford Graziers Grill House • Owner

Hi Kevin, Thanks for leaving us a review on your experience so we can further train our staff on areas that need a little work. We do apologise for the evening you had and are glad our staff took the appropriate measures to rectify your situation to the best of their ability. Again, apologies and we do hope you will join us again for a better experience.