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Dear dinner, Thank you for your valuable feedback and we are sincerely apologies for the incident with the wasabi also your feedback regarding the prawn sashimi. As this is the first we have dinners reporting such an issue, we’ll definitely make the kitchen aware and make sure it doesn’t happen again in the future. As a new restaurant, we continually improving our customer service with our newly formed service team to provide pleasant experiences to our dinners. We appreciated your feedback and thank all dinners for their understanding. Making a reservation before proceed to the restaurant is highly recommended to all dinners to avoid any disappointments. A table is always guaranteed to dinners who have a reservation. We are only offering table to walk in customers once we make sure the table is not reserved or the reservation is no longer required. Please provide us with any details of the “special arrangement” you have witnessed. We’ll escalate it. We treating all dinners equally no matter what their background are. Thank you and looking forward to seeing you again! Kind regards,