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Hi Gina, Thank for you review. Service is essential and we will definately improve on that. Also you have mentioned the timing issue, I haved reported it to our kitchen and it will be resloved asap. Looking forward to see you again in the restaurant. Major change in restaurant will be made around early Nov. Kind Regards Unaya Waterloo Team
Dear Customer, Thanks for your review.
Dear Customer, Thanks for your review. Service speed will definately be improved. I will pass on the portion matter to kitchen. Again thanks for your comment and we will be looking forward to see you again soon.
Dear Customer, Thanks for your review. Your suggestions will definately be considered. Kind Regards
Dear Customer, First of all thanks for your review. Recently restaurant is super busy and resulted the food relatively low service at peak time. We are adding more personel to fix the problem. Thanks for you understanding. Hope to see you again soon. Kind Regards
Dear Customer, Thanks for you review. As a Japanese fusion restaurant, we will be keep developing new dishes and release every month. It is really good to hear that you enjoyed the mountain of Waygu which is the first development. Looking forward to see you in the restaurant again soon. Kind Regards
Dear Customer, Thanks for you review. The major change in late October will improve the atomosphere within the restaurant. In terms of food, we will be keep developing new dishes. Really happly that you have enjoyed your stay. Looking forward to see you again. Kind Regards
Dear Customer, Thank you for your high rating. We will keep working on what is good. Looking foward to see you again soon. Kind Regards