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Dinner Wed-Fri
Lunch Wed-Fri

8 Verified Diner Reviews

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Pending Score

6.7
8 reviews
Recommended
Food
Service
Value for money
Atmosphere

dined on Fri, 23 Aug 2019

(9)
Good food. A bit slow service and food dont go out in same time
Hi Gina, Thank for you review. Service is essential and we will definately improve on that. Also you have mentioned the timing issue, I haved reported it to our kitchen and it will be resloved asap. Looking forward to see you again in the restaurant. Major change in restaurant will be made around early Nov. Kind Regards Unaya Waterloo Team
Unaya Waterloo Team responded on Sun, 22 Sep 2019

dined on Sat, 21 Sep 2019

(5)
The burgers on the menu were not available the night that we went, kids were a little disappointed. No kids menu available. The beef skewers were a bit dry, but beef tongue skewers were nice. We ordered the eel and beef mountains of rice, portions are not big. Katsu curry is fine. I don’t think we will be back.
Dear Customer, Thanks for your review.
Kind Regards responded on Fri, 27 Sep 2019

dined on Fri, 20 Sep 2019

(6)
Service is slow and portions are small.
Dear Customer, Thanks for your review. Service speed will definately be improved. I will pass on the portion matter to kitchen. Again thanks for your comment and we will be looking forward to see you again soon.
Restaurant Unaya - Waterloo responded on Fri, 27 Sep 2019

dined on Thu, 5 Sep 2019

(5)
At the price they are charging, the portion here is slightly small compare with other Asian diner, would be great if they can serve slightly bigger portion.
Dear Customer, Thanks for your review. Your suggestions will definately be considered. Kind Regards
Restaurant Unaya - Waterloo responded on Fri, 27 Sep 2019

dined on Sun, 1 Sep 2019

(7)
Food was tasty but service was very slow.
Dear Customer, First of all thanks for your review. Recently restaurant is super busy and resulted the food relatively low service at peak time. We are adding more personel to fix the problem. Thanks for you understanding. Hope to see you again soon. Kind Regards
Unaya Waterloo Team responded on Sun, 29 Sep 2019

dined on Fri, 30 Aug 2019

(5)
The only highlight was the mountain beef bowl, the rest was just ok.
Dear Customer, Thanks for you review. As a Japanese fusion restaurant, we will be keep developing new dishes and release every month. It is really good to hear that you enjoyed the mountain of Waygu which is the first development. Looking forward to see you in the restaurant again soon. Kind Regards
Unaya Waterloo Team responded on Sun, 22 Sep 2019

dined on Fri, 30 Aug 2019

(7)
Lunch was very thoughtfully prepared, perfect curry dish for a rainy day.
Dear Customer, Thanks for you review. The major change in late October will improve the atomosphere within the restaurant. In terms of food, we will be keep developing new dishes. Really happly that you have enjoyed your stay. Looking forward to see you again. Kind Regards
Unaya Waterloo Team responded on Sun, 22 Sep 2019

dined on Fri, 30 Aug 2019

(9)
Really good food and service
Dear Customer, Thank you for your high rating. We will keep working on what is good. Looking foward to see you again soon. Kind Regards
Unaya Waterloo Team responded on Sun, 22 Sep 2019
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