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Urban Citizen

285 Springvale Road, 3150 Glen Waverley (VIC)See map

Average price $35

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This restaurant is following the relevant safety practices*:
1.5m social distancing
Cashless transactions available
Contact information is obtained
Contactless menus available
Hand sanitizer available
*This information is declared by the restaurant
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Restaurant menu

  • Average price $35
    Special request
Spicy mayo, togarashi
Prosciutto, Persian fetta, rocket, pomegranate molasses
BISSARA (gfo, veg)
Grilled pita, schawarma salad

Dietary options

Gluten free,
See à la carte and set menus

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Ratings & Reviews


based on 174 reviews
Only users who have booked on the platforms or a booking module of TheFork group and who have dined in this restaurant can leave a rating, with or without a review. The global rating is based on all ratings and reviews but only those written in English are displayed.
Quality of food :8.9/10
Service :8.9/10
Setting :9.1/10
  1. Rob D.
    Rob D.
    • 30 reviews

    An excellent hotel restaurant. We decided upon small share plates for our dinner. A great choice! Varied and full of flavour. With a middle eastern head chef, those dishes reflecting this style were amazing. With a glossary outlined on the reverse of the menu, one was fully informed of the style of food. Highly recommended

  2. Kit C.
    Kit C.
    • 29 reviews

    The menu items are limited. Suggest to make more choices of entree and main items such as children, pasta. The rib eye is good and suggest to have selection of sauce.

  3. Kit C.
    Kit C.
    • 29 reviews

    Too limited choices from the main meal.

  4. Kit C.
    Kit C.
    • 29 reviews

    The steak is very good but limited choices of sauses. Hope the starter menu will add the choice of soup. The karaage chicken is too dry and should be improved for more juicy.

  5. Kit C.
    Kit C.
    • 29 reviews

    Very good taste of small items from the menu. But not many choices from large items. However, the opening hours of the restaurant are so limited. Would be happy if the restaurant can have opening time for lunch.

  6. Janet s.
    Janet s.
    • one review

    A great catch up with friends - liked the cocktail list, joke from waiter and food was excellent and loved the small medium and large meal choices.

  7. ANDREW C.
    • 14 reviews

    Favourite little restaurant in the Glen area.

  8. Chris O.
    Chris O.
    • one review

    Really tasty food

  9. Kit C.
    Kit C.
    • 29 reviews

    Would be better if the menu can add some more items such as sandwiches and pasta.

  10. Che Wai I.
    Che Wai I.
    • one review

    Make sure you try the ribeye❗️It’s the best in town. We ordered a total of five serves and they were roasted exactly to everyone’s expectation. Simply incredible!

  11. Chris B.
    Chris B.
    • 3 reviews

    The small dishes were fairly tasty, for the name butchers bench would of expected more steak offerings and more to choose from in lunch plates. Service greeting was a great, however service was poor. For e.g. would you like to order before even asked from drinks, dishes left for some time, and how to pay not explained that we go up to pay. At those prices would of expected table service for bill and better waitress attention.

  12. Kit C.
    Kit C.
    • 29 reviews

    Current menu is good and suit my preference, although the choices are limited.

  13. Kit C.
    Kit C.
    • 29 reviews

    The menu has limited items to choose but the quality is very good.

  14. Cyndi L.
    Cyndi L.
    • 3 reviews

    A bit average. The dish I ordered was nice but a bit pricey for what it was. And the menu didn't have a great number of items to choose from. The staff only brought us one food menu even though there were two of us and also brought us the wrong bill, despite the restaurant being virtually empty. Probably wouldn't go again as there are heaps of other places nearby.

  15. Andrew L.
    Andrew L.
    • 2 reviews

    Yum food! Love the lamb blackstrap and Black Forest croissant. Staff very kind and friendly and good kids menu, minute steak and mash was very lovely also.

  16. Check T.
    Check T.
    • 10 reviews

    It's name does not represent the menu. Steak cannot be cooked more or less (well done or rare cannot be accommodated). The desserts were disappointing. Compared to its neighbours (bistro and cafe) this is rather disappointing

  17. Kit C.
    Kit C.
    • 29 reviews

    The restaurant recently changed menu. Very good choices from the side menu and the rib eye steak is very good. But still too limited choices from the main menu. Especially for lunch. Would be better if the menu can add with some more items such as pasta and sandwiches. The staff is very friendly.

  18. Rob D.
    Rob D.
    • 30 reviews

    Amazing food. Very well plated with great flavours to match. Service slow and non attentive. Sloppy attention to bill with the 3 sides for $25 not applied to final bill. Overcharged! Not happy. This indicates the lack of training and finesse of service staff

  19. Kit C.
    Kit C.
    • 29 reviews

    Too little choice from the menu. Suggest to add more items such as sandwiches and pasta.

  20. Pam Y.
    Pam Y.
    • one review

    Staff were attentive, dishes were mainly delicious and ambience was just right. We will definitely return. Booking was made easy through Fork.

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More information

Opening time

Restaurant open Thursday - Saturday

5.30pm - 10.00 pm

How to get to the restaurant

285 Springvale Road, 3150, Glen Waverley (VIC), Australia

Public transport

Glen Waverley train station and bus depot

Directions to get there

Located at Novotel Glen Waverley

Undercover secure parking onsite

Glen Waverley, Melbourne South East, Wheelers Hill

About the restaurant

Urban Citizen sources the best produce available in the local area, prepares delightful dishes inspired by popular and wholesome Aussie fare, serves up creative and refreshing cocktails and beverages, and makes you feel right at home with a welcoming ambience and friendly service.

Whether you’re looking for a hearty meal, something you can easily grab and get your teeth into, or a selection to share with friends, you’ll love every bite of the beautiful food we plate up

We’ll wet your whistle with whatever tickles your fancy. Be refreshed by a beer from our wide selection or transported by the exotic flavours of a cheeky cocktail – made with locally-sourced ingredients.

We live and serve the local ethos, sourcing as much as we can from local producers to inject true local spirit into our modern take on the best Australian dishes. Just like home, only better!


Breakfast, ,


, ,

, , Open late

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