102 Verified Diner Reviews

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Total Score

6.7
102 reviews
Recommended
(6.4)
Food
(6.7)
Service
(7.1)
Value for money
(6.7)
Atmosphere
(6.8)

dined on Tue, 5 Feb 2019

(7)
Food was great, it took a little long to come out but was good when it did. Great spot for families with an indoor playground.
Thank You for the positive feedback Emily. Glad you had a pleasant experience with us, hope to see you again soon. Village Team
Managers, Village Tavern Hotel responded on Wed, 6 Feb 2019

dined on Sun, 7 Jul 2019

(5)
The service was very poor with limited staff on duty. Bar staff were extremely slow and didn't know what they were doing. Counter staff couldn't advise what the cakes were and the coffees came out cold. The waitress was apologetic and tried her best but there were just not enough staff.

dined on Thu, 4 Jul 2019

(4)
The village is an okay place for a family outing. Atmosphere was too messy, far to many things going on. 4-6 televisions going 2 playing different channels extremely distracting, terrible music playing through the speakers again very distracting. Appearance wise they've done well! Our food took 40 minutes from ordering, and my wife's food was cold but we were too hungry to wait longer to get that fixed. Overall an okay place probably wouldn't recommend to anyone.

dined on Thu, 27 Jun 2019

(10)
Excellent food staff and a great place for families.

dined on Sun, 16 Jun 2019

(5)
Arrives at 6.30 and left approx 7.45pm - you were not busy, yet tables were spread out over both sections giving a very cold atmosphere. There was a chip on the floor in the walkway when we got there, we stepped over it several times going to the bar & buffet and it was still there when we left. One of your waiters dropped a watermelon rind when clearing plates, he looked at it, but then left it on the floor, it too was still there when we left. Our empty mains plates were still on our table when dessert was served, despite your staff walking empty past our table 4 times after we finished eating our mains, including putting clean serviettes and cutlery on an empty table next to us to "reset" out table when we left. Could not eat the Sticky Date - my husbands was soft and covered with sauce which frozen icecream, my pudding was hard to get a spoon through it, was dry and had no sauce - I believe it has been heated in the microwave, let go cold making it stale, then reheated again before being served at only a warm temperature with the icecream melting rapidly. To you credit, your staff apologised and removed the cost of the pudding from our bill. On an upside, the food served on our plate was delicious, far superior to the salad/veg buffet. I would return simply for that Port Cutlet with asian veg - YUM!

dined on Fri, 14 Jun 2019

(2)
It took 1.5 hour for our food to come out. Was very upset.

dined on Tue, 14 May 2019

(10)
Excellent modern pub grub. Brilliant indoor playground for the kids, making it a very relaxed family friendly place to dine.

dined on Thu, 2 May 2019

(3)
So friggin expensive for food & drink. The meals were not satisfactory. Service was fine. Overall not happy... not coming back.
Hi Kyle, sorry to hear your experience with us didn't meet your expectations. Please feel free to contact the Venue Manager on 8289 2622 to discuss further, as we would like to investigate why this has occurred. Thank You - Village Tavern management
Managers, Village Tavern Hotel responded on Sat, 4 May 2019

dined on Sun, 28 Apr 2019

(7)
Food was great, within a good time frame.

dined on Wed, 24 Apr 2019

(8)
The table we where seated at was directly under the brand new aircon system. It was a cold night last night and I am I very cold person already, I had 3 layers on. I looked up at the aircon and could see it was on 22°. A couple next to me informed me they just asked them to turn it up as it was on 17°. This is rediculous as it was a cold night outside. I left there was numb fingertips... I wish I was exaggerating. This is very off putting as it’s coming into winter and will be getting even colder.
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