141 Verified Diner Reviews

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Total Score

8
141 reviews
Recommended
(8.2)
Food
(8.1)
Service
(8.1)
Value for money
(7.9)
Atmosphere
(7.5)

dined on Tue, 17 Sep 2019

(7)
New menu looked good although some prices were too high... I paid $24 for a beef schnitzel that was dry and chewy... all the fried food that was ordered was overlooked except chips that were a little soggy and underwhelming. Although this place is local to us, we as a family can only afford to come for special evenings. You need some more vegetarian options.

dined on Mon, 5 Aug 2019

(9)
The only thing to complain about were our baked potato’s were cold
Hi Barbara, Thank you for taking the time to share your experience at the Waterloo Station Hotel. We are pleased to hear that you enjoyed your experience. Sorry to hear the potatoes were not up to the standard you have come to expect from us and will make sure they are right for the next time you are dining with us. We look forward to welcoming you back again soon.
James Martin, Waterloo Station Hotel responded on Tue, 6 Aug 2019

dined on Sat, 20 Apr 2019

(10)
Team members most helpful and Curtis with all requests.

dined on Wed, 18 Sep 2019

(9)
The staff are lovely they just didn’t have the wine I wanted but the wine recommended was delicious

dined on Fri, 13 Sep 2019

(9)
Tasty pub food that was reasonably priced
Trevor Lee

dined on Wed, 31 Jul 2019

(9)
We are "regulars" and always find the staff friendly and helpfull

dined on Sat, 20 Jul 2019

(7)
The service was ok but could have been better
Hi Craig, Thank you for your recent review. We regret the we did not deliver our usual standard of service. Our team here at Waterloo Station Hotel is committed to providing high-quality customer service to all of our customers. We hope to see you again in the near future.
James Martin, Waterloo Station Hotel responded on Tue, 6 Aug 2019
Trevor Lee

dined on Wed, 17 Jul 2019

(9)
I don't have any other comments
Thank you for choosing to dine with us! We're glad to hear that you were satisfied with your experience. We look forward to welcoming you back to the Waterloo Station Hotel in the near future.
James Martin, Waterloo Station Hotel responded on Fri, 19 Jul 2019

dined on Sat, 13 Jul 2019

(8)
No other comments
Thank you so much for your review. We are delighted to hear that you had a positive experience with us at the Waterloo Station Hotel. We hope you'll visit us again soon.
James Martin, Waterloo Station Hotel responded on Mon, 15 Jul 2019

dined on Mon, 8 Jul 2019

(9)
Always reliable
thank you so much for your review. we are delighted to hear that you had a positive experience with us at the Waterloo Station Hotel. we hope you'll visit us again soon.
James Martin, Waterloo Station Hotel responded on Tue, 9 Jul 2019
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About Waterloo Station Hotel

One for the whole family Take the family down to Waterloo Station Hotel to experience the Roadhouse Grill themed bistro. Representing the great family road trip, this is the best spot to stop, revive, survive. The kids will be very happy with a menu designed specifically for them, and a complimentary soft drink and dessert to go with their meal. Mums and Dads, you can sit back and relax in the Beer Garden while the kids let loose on the play set. Best dish: 450 gram grain fed Rib Eye on the bone.

Waterloo Station Hotel Address

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