134 Verified Diner Reviews

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Total Score

8.2
134 reviews
Recommended
(8.3)
Food
(8.3)
Service
(8.4)
Value for money
(7.8)
Atmosphere
(7.9)

dined on Sat, 20 Apr 2019

(10)
Team members most helpful and Curtis with all requests.

dined on Sat, 13 Jul 2019

(8)
No other comments
Thank you so much for your review. We are delighted to hear that you had a positive experience with us at the Waterloo Station Hotel. We hope you'll visit us again soon.
James Martin, Waterloo Station Hotel responded on Mon, 15 Jul 2019

dined on Mon, 8 Jul 2019

(9)
Always reliable
thank you so much for your review. we are delighted to hear that you had a positive experience with us at the Waterloo Station Hotel. we hope you'll visit us again soon.
James Martin, Waterloo Station Hotel responded on Tue, 9 Jul 2019

dined on Fri, 5 Jul 2019

(8)
Good service and food
Hi Gavin, Thank you for sharing a review of your recent experience. Our team here at Waterloo Station Hotel. We are so pleased to hear you found our service and food to your liking . we look forward to welcoming you back again soon.
James Martin, Waterloo Station Hotel responded on Tue, 9 Jul 2019

dined on Sun, 30 Jun 2019

(8)
There was 5 in the party, for a meal. 4 of the meals were great. However the 5th was not so good. Kingfish was not great according to my son. He said it didnt taste nice. I didnt try it so I cant say what was wrong with it. He didnt finish it. Also it was very cold in the restaurant. We ended up leaving our jackets on, and I noticed we were not the only ones Drinks were good, but too much ice in the glass. A bit of ice is good, not a full glass of ice. But over all I always enjoy earing there. My steak and prawns was great.
Hi Jenny, While we're thrilled to hear that the Steak and Prawns was delicious, we're disappointed to hear that the Kingfish didn't knock your sons socks off. Our Kitchen team is always working to offer the best quality product to our customers and will look more closely at the Kingfish to try and improve this for future visits. we look forward to seeing you again soon.
James Martin, Waterloo Station Hotel responded on Tue, 2 Jul 2019

dined on Tue, 25 Jun 2019

(10)
The service was great and the food good and good value too. Will be back again
Thank you Pauline for taking a moment to share your experience at the Waterloo Station Hotel. we are so pleased to hear that you found the service and food to your liking. We look forward to welcoming you back soon.
James Martin, Waterloo Station Hotel responded on Fri, 28 Jun 2019

dined on Sat, 22 Jun 2019

(10)
Garlic Bread is not as crunchy as we originally thought
Hi Sylvia, Thank you for taking the time to review the Waterloo Station Hotel. We are pleased to hear that you enjoyed your experience and look forward to seeing you again soon. P.s. If you like your garlic bread extra crunchy we are more than happy to cook it a bit longer. Next time your in just ask the team member taking your order as we are always aiming to offer the best experience and product we can.
James Martin, Waterloo Station Hotel responded on Tue, 25 Jun 2019

dined on Sat, 1 Jun 2019

(2)
Been going to the Hotel for a few years and have never been treated so bad as we did during the visit. It was my Wife’s 64th Birthday and there were 16 of us. Only 2 people received their meal with in 20 minutes of ordering the rest of us waited for over an hour. During this time we observed up to 15 UBER meals go out. When we complained to the staff there was no feeling or excuse for the lat meal. We all departed let down by the unfeeling and poor attitude from the staff but the worst was watching UBER meals go out before ours.

dined on Thu, 30 May 2019

(6)
I bought in a group of 25 all seniors. All ordering meals and at least 1/2 ordered a dessert. The meals were generally OK, snity's very small, mine was tiny, but nice. The clients that ordered the fish were less than impressed, it was hard and dry, most left it on their plate. Clients with other meals said it was nice. Lovely place and I will come back again and sample the full menu.

dined on Sun, 12 May 2019

(9)
The food was great and it’s nice to go somewhere where the chef cooks your steak exactly how you like it
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About Waterloo Station Hotel

One for the whole family Take the family down to Waterloo Station Hotel to experience the Roadhouse Grill themed bistro. Representing the great family road trip, this is the best spot to stop, revive, survive. The kids will be very happy with a menu designed specifically for them, and a complimentary soft drink and dessert to go with their meal. Mums and Dads, you can sit back and relax in the Beer Garden while the kids let loose on the play set. Best dish: 450 gram grain fed Rib Eye on the bone.

Waterloo Station Hotel Address

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