Western Hotel

Robert H. • 1 review

21 July 2023

10/10

Everytime we stay at Pt.Augusta (which is quite often) we dine at your hotel. The food and service are excellent.

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Western Hotel • Owner

Thanks for the kind words Robert! Hope to see you again son

Des W. • 1 review

13 June 2023

8.5/10

For years I’ve staid at the Pointsettia Motel and wander across to Westerns for a good feed and enjoyable night, thankyou. Des Walsh. Mt Barker SA

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Western Hotel • Owner

Thanks Des, we appreciate your kind words. See you again soon! Team Western

Dot K. • 1 review

18 November 2022

6.5/10

We had a great night and the staff we friendly and helpful. Food was ok except the battered fish was not crisp and requested just tomato and lettuce and no other salad, but instead just got the usual salad of lettuces, capsicum, onion and everything else imaginable. Fettuccine was great thank you. Yes we would go again

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Western Hotel • Owner

Thank you for the review! See you again soon :)

Carolyn S. • 2 reviews

9 June 2022

10/10

Food and service were excellent.

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Western Hotel • Owner

Hi Carolyn We are so glad you had a great experience in our hotel and we look forward to seeing you back again in the near future. Kind Regards Western Hotel Management Team

Daniel S. • 1 review

14 April 2022

10/10

The servers were quick and

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Western Hotel • Owner

Hi Daniel Thanks so much for the great review and we look forward to seeing you again. Kind Regards Western Hotel Management Team

Amanda O. • 1 review

10 April 2022

6.5/10

Booked on thefork and then when we got there we still had to be found a table in the Function room. We were told there was a 1/2hr wait for our food (that was fine), we waited over an hour.

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Western Hotel • Owner

Hi Amanda Apologies for the error with your table as that shouldn't have happened. Unfortunately a walk in had unknowingly taken your table and sat down without referring to staff and by the time we were aware it was too late. Our function room is a very nice dining space though, so we hope you were ok in there. Also, on the night you came in we were hit by an exorbitant amount of walk in traffic which we could never have anticpated and were a chef down in the kitchen due to the dreaded lurgy. We do apologise for the wait, but were unfortunately caught on the hop and it led to far greater wait times as a result. We apologise again for any inconvenience this might have caused you. Kind regards Western Hotel Management Team

Kathleen M. • 1 review

23 December 2021

10/10

Service very quick very friendly staff, food all came at same time for the 5 of us. , and was delicious

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Western Hotel • Owner

Hi Kathleen We are so glad you had such a great experience with us. We really appreciate the positive feedback and look forward to having you back here with us again. Kind Regards Western Hotel Management Team

Matthew E. • 1 review

4 December 2021

10/10

The food was amazing, well worth the price and the size of the meals was great, the coffee was amazing. Wonderful customer service. I will definitely be returning again.

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Western Hotel • Owner

Thankyou so much for the great feedback and we look forward to your future visits with us.

Jonathon H. • 56 reviews

23 October 2021

8/10

Food was really good! Unfortunately they got the food wrong the first time but did fix it after advising them but it took them 20mins to do so. Lovely atmosphere and newer complex. Servers didn't seem interested though and did not apologise for the problem. Manager did apologise but wrong salad was then served. Overall a good meal once its right.

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Western Hotel • Owner

Hi Jonathon. Thankyou for your feedback and apologies for the errors with your meals on the night. We are glad you enjoyed once they were served, but I am particularly concerned about the service you received. I am not sure what happened on that particular occasion but normally we pride ourselves on our service so it is disappointing that this was your experience on this occasion.

Andrew B. • 1 review

10 October 2021

8/10

Staff were friendly and the food was tasty.

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Western Hotel • Owner

Hi Andrew Thank you for your kind review and we look forward to seeing you again soon. Kind Regards Management Western Hotel

Jane R. • 2 reviews

3 July 2021

10/10

Changed from two to three people an hour before we arrived. Was no problem to do so. Steak was fantastic. Tender and cooked well. Whenever we travel to Port Augusta we alway meal here.

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Western Hotel • Owner

Hi Jane Thanks for the great review and we look forward to seeing you again.